News & press releases
Company news, industry insights & more.
The end of copper-based voice — And the rise of VoIP
Voice-over-Internet-protocol (VoIP) providers are stepping in to fill the gap for telephony in South Africa left by the demise of copper-based networks.
Euphoria Telecom provides the perfect phone solution for businesses in the agricultural sector
For equipment suppliers, leasing agencies, seed merchants, consultants, commercial farmers and other agricultural businesses, one of the smartest investments they can make is in a
With Euphoria Telecom’s powerful business phone system your team is always contactable – even during loadshedding
According to the CSIR (the Council for Scientific and Industrial Research), there was a total of 1 130 hours (more than 47 days) of load
A word from our CEO: how SMEs can survive – and even thrive – over the next three months
Rising costs across the board plus load-shedding are keeping business owners on their toes this year. Surviving the next three months will be crucial for
Euphoria’s contact centre and business phone solution for the automotive industry
Despite the effects of COVID-19, the South African automotive industry remains the largest manufacturing sector in the country, and still contributed 4,9% to South Africa’s
Euphoria Telecom – proudly giving a young filmmaker the opportunity to use film for positive social change
Euphoria Telecom is proudly providing an economically disadvantaged young adult the chance to attend an impact facilitator course offered by Sunshine Cinema in partnership with
All the integrated tools you need to power up your business and call centre
Euphoria Telecom’s full-service VoIP, cloud-hosted business telephony platform is now integrated with Microsoft Teams, Freshworks’ digital ticketing solution Freshdesk, Zoho CRM and Zendesk.
Discover seamless CRM integration with Zoho and more from Euphoria Telecom
Euphoria Telecom’s full-service VoIP, cloud-hosted business telephony platform has added another valuable Customer Relationship Management (CRM) tool to its integrated third-party software offerings.
How Euphoria’s hosted PABX enhances your reception service
Receptionists often do far more than answer phones. They are the frontline voices and faces of the companies they represent.
Staying connected, no matter what
Euphoria Telecom is a family-oriented business. We know there’s more to life than work, and we believe in investing in and supporting the communities we
Euphoria Telecom boosts helpdesk functionality with Freshdesk integration
Euphoria Telecom has integrated Freshworks’ digital ticketing solution Freshdesk into its business telephone and contact centre solution. This bilateral integration between Freshdesk and Euphoria makes helpdesk management easier for customers of both
Teamwork made easy with Euphoria and Microsoft Teams
Euphoria Telecom has officially added Microsoft Teams integration to its full-service VoIP, cloud-hosted business telephony platform.
What non-geographic number porting means to you
Regulations to enable businesses to port non-geographic numbers were proclaimed by the Independent Communications Authority of South Africa (ICASA) recently.
Tech trends to watch this year – experiences take the lead
Anyone who wasn’t on board for the great tech boom in 2020 and 2021 would almost certainly have found themselves regretting their choices, as digital
What a truly modern telephony solution can do for your business
Euphoria Telecom is a South African company on a mission to change the perceptions of what telephony solutions can do for your business.
Watch: 11 South African mountain bike parks your kids will love
Euphoria Telecom is a family-oriented business. We know there’s more to life than work, and we believe in investing in and supporting the communities we
Euphoria is giving back this Black Friday
Black Friday is one of the most anticipated dates in the annual retail calendar. And rightly so, with bargains galore on offer from luxury goods
Your telephone solution can help you win at customer service this festive season. Here’s how.
Retailers are hoping this festive season will help them recover from the ups and downs of the past 18 months. Customer service remains a critical
Euphoria Telecom – 10 years’ of delivering savings to SMEs
SMEs are considered to be the growth engine of South Africa’s economy, providing employment for millions and contributing significantly to the country’s gross domestic product.
Meet Mark Smith, one of the unsung heroes of the Tokai trails
Get to know one of the trail builders who keep the Tokai MTB Park in Cape Town running
Enhance your customer service with Euphoria and Zendesk
Euphoria Telecom has officially added Zendesk integration to its full-service VoIP, cloud-hosted business telephony platform. This enhances customer service capabilities for business using Zendesk’s CRM software platforms.
Tubes vs Tubeless
Checkout this 4000km comparison test and review compiled by Myles Kelsey and Bike Network and proudly sponsored by Euphoria Telecom.
POPIA is here! How does it affect your telephony?
On 1 July, the Protection of Personal Information Act (POPIA) came into full effect.
Euphoria empowers start-ups and micro businesses to perform at their best
Starting a business is really tough, running a business is even harder. Having a phone system that works is what differentiates you and allows you
5 Ways POPIA will affect outbound contact centres
On 1 July, the grace period for compliance with the Protection of Personal Information Act (POPIA) will come to an end.
Great coffee, powered by the perfect PBX solution
“We were faced with the problem of the usual fixed lines and we just lucked onto Euphoria. And it solved that problem for us.”
What exactly is PABX? What is a Cloud PABX?
A Cloud PABX is a business phone system delivered as a hosted service. It replaces the conventional business telephone equipment such as an onsite Telkom
The budget speech – what does it mean for business? And how can you maximise your communications spend?
In the latest budget speech, Finance Minister Tito Mboweni announced there would be no tax increases for companies this year. This should provide a measure
Should you ditch your business phone for Zoom or Teams?
Unified Communications as a Service (UCaaS) provider Zoom launched Zoom Phone in South Africa last year, having launched it in 2019 in limited markets. Following
Hosted PBX for municipalities – driving communication in local government
As digital transformation sweeps the globe, Euphoria’s hosted PBX for municipalities can support local governments to keep communication pipelines up to date. In a strained