Euphoria Telecom was built on the belief that customers deserve more
How the Euphoria Telecom system works
At Euphoria, we don’t subscribe to the sub-standard service levels that are expected in South Africa. We understand the dynamic: YOU PAY US for good service. If this is not provided, you will go somewhere else. We realise that without our clients we are nothing.
Our 30-day contract is testament to our focus on excellent customer service. It is entirely in our interest to keep you happy and not to lock you in a contract with complex exit clauses. You are free to leave whenever you want. Being customer centric is therefore our first priority and makes up the heart of our operation. Our very first client, Altech ISIS, is still with us today and this illustrates our commitment to keeping our clients satisfied. We understand that we exist because of our clients; our livelihood is the small business owner.
Local innovation made in South Africa
Euphoria Telecom is a proud proprietary cloud PBX system that was designed and built in South Africa. This means we have a comprehensive understanding of the infrastructure challenges in South Africa that a foreign system would not have. We understand the limitations of the local internet system and how to manage the business telephony environment.
In addition, we also do business in South Africa, which means we understand the business dynamics, socio-political environment and various factors that impact small business owners in SA. When you partner with us, you will be supported by people who understand the nuts and bolts of our system. Our mission is to constantly improve our service offering and to exceed your expectations of our product.
A true cloud platform
We offer a true cloud PBX platform with all the associated and expected flexibility and scalability. You can opt to include as much (or as little) integration as your business requires and this can be altered at any time as your business grows or condenses.
You will only pay for what you need and use with Euphoria. Cloud is 100% flexible. You can have as many extensions as you need and change this whenever you want. This system results in a far more efficient use of your financial resources by being infinitely scalable and accommodating.
Ethical & transparent
Our mission is to build an enduring business – we are in it for the long haul. This is why we invest in successful and long-term relationships where our service can add maximum value.
The 30-day contract from Euphoria Telecom offers proof that we are committed to ethical and transparent customer service. In addition, we are committed to treating our customers ethically and we will only ever sell you what you need. Our system is 100% transparent – reporting happens in real time, so you will always know exactly how much, when and where you are spending money.