Hey Crystal and the rest of the Euphoria team — thank you for your awesome solution and service. From the booting up of new TMS extensions, the whole process is so streamlined. And if clients have any problems or questions, we can just jump on the TMS and pull that information for them.
Reseller Program · By invitation
We partner with the best.
Euphoria Telecom works with a hand-picked group of South Africa's top IT and telecoms resellers. We're not looking for volume — we're looking for quality. If that sounds like you, let's talk.
Who we partner with
The partners we choose to work with
Our reseller channel is small on purpose. Every partner shares our standards on service, expertise and commitment to the customer.
- ✓
Established in IT or telecoms
An existing customer base and a track record of delivering excellent service.
- ✓
Technically capable
Comfortable with IP phones, routers, switches and basic networking (DHCP, static routes, VPNs).
- ✓
Understands business internet
Can advise customers on the right business internet for voice calls — it makes or breaks call quality.
- ✓
Customer-first operator
You own the customer relationship — installation, onsite support and training.
- ✓
Committed to the partnership
We invest time, training and support in every reseller. We expect the same commitment back — this isn't a side hustle.
What you get
Built to reward the right partners
R
Up to 25% recurring
On Euphoria products and services — paid monthly, for the life of the customer.
- Outbound calls R0 – R5k0%
- R5k – R15k10%
- R15k+15%
*Capped at 50% of gross profit earned by Euphoria.
Training & certification
Up to 15 hours of one-on-one onboarding across technical, sales, porting and admin — ending in certification and your Authorised Reseller Badge.
Channel support
Dedicated escalation path, a solution database, help guidelines and mirrored SLAs you can pass on to your customers.
No big upfront investment needed. Your main commitment is time — learning the PBX and how business internet affects call quality. Cash flow is for demo equipment and router stock.
Hear it straight from our resellers
Voice notes from active Euphoria reseller partners — what the relationship actually feels like, what they're earning, and why they keep recommending us.
In their own words
What our resellers are saying
Hi Crystal, Henriette here from Baseline — just a huge thank you from our side for the great services we've received from Euphoria over the past 7 years. It's really been a journey learning the new tech in the telecommunications industry, and knowing you're always a phone call away.
Euphoria have made it super easy with the online request form and ticketing system, as well as assigning a direct account manager who checks in on a monthly basis. We like that, so we're all kept up to date and on the same page when it comes to service delivery. A huge shout-out to you and the rest of the Euphoria team — looking forward to the journey ahead.
Common questions
Who supports the end customer? +
You do — you own the customer relationship. Euphoria's support team is on standby for escalations on issues beyond your control.
What technical knowledge do I need? +
- Cloud PABX setup, configuration and troubleshooting
- Advising customers on the right business internet for voice calls
- IP phone, router and switch setup
- Basic networking (DHCP, static routes, VPNs, ViBE)
We provide training, documentation and best practices across all of it.
What SLAs does Euphoria offer? +
Our standard Service Level Agreement (SLA) is set out in the Reseller Agreement signed upfront. You can mirror it directly to your own customers.
Is there a big upfront investment? +
There's a once-off R3,000 sign-up fee, which most partners earn back over time through their recurring commission. Beyond that, the real investment is time — the more you put into the partnership, the more you'll get out of it.
Think you're the right fit? Get in touch.
No application form. Just pick up the phone — we'll put you through to the right person.