Learn everything about VOIP with this VOIP FAQ

What is VoIP and what does it stand for?

VoIP stands for Voice over Internet Protocol. Quite simply, VoIP turns your voice into a digital signal and transmits it via the internet. But there is more to it than just that. A VoIP, cloud-based business telephone solution can do so much more for you than an ordinary phone line or other programmes with voice capability. Here are a few reasons VoIP just makes more sense for your business.

How is VoIP different from online chat programmes?

There are many chat programmes with voice calling capability available online. Skype, Microsoft Teams, Google Hangouts and Zoom are just a few of them. But not all of them have the capacity to call normal landlines or mobile phone numbers.

With Skype, you can call landlines and mobile numbers at an extra cost, while calling anyone who has the app is free. Skype for Business is integrated into the Microsoft suite of products. And for companies that exclusively use Microsoft’s programmes and online storage, that works well enough. But VoIP, cloud-based PABX systems offer interconnectivity with a host of other software platforms and hundreds of extra features to choose from.

A VoIP, cloud-based business telephone solution from Euphoria gives you the freedom to choose between over 200 features including detailed reporting, real-time call monitoring, call tracking and call recording across anything from three to 1000+ extensions. And call costs are generally lower, too, with fixed per-minute or per-second rates and free inter-branch calls.

VoIP vs landlines

A VoIP, cloud-based PABX system transmits calls over the internet, as opposed to across a network of terrestrial cables. And calls can be made and received using a variety of devices, including a desk-based handset like a Yealink phone, a softphone on your laptop or even via an app on your mobile phone.

On terrestrial landlines, calling is generally restricted to desk-based phones. But a cloud-based system makes your business fully mobile across multiple devices, meaning you or your staff members can work from anywhere. And you won’t need as many cables because all devices connect wirelessly or via a single LAN cable.
With Euphoria, there are no long-term subscriptions and calling via the internet with low, fixed call rates drastically cuts costs. A VoIP, cloud-based PABX is a dedicated, all-round business communication solution that saves money, enables mobile working and is fully scalable to fit call centres, homes or businesses of any size. Companies all over the world are switching. Perhaps it’s time yours did, too.


> What is PBX?
> What is a PBX system and how does it work?
> The ABCs of PBX
> On premise PBX vs Hosted PBX
> How PBX Systems Work
> Different Types of IP PBX Systems
> Cloud PBX vs On Premise PBX
> Reasons to use cloud PBX systems
> Why PBX Works For Hotels
> Why PBX Works For Municipalities
> Why PBX Works For Hospitals
> Tech-startups choosing cloud PBX

Euphoria PBX Services

> Cloud PBX overview
> Cloud PBX Telephone Systems for Businesses
> Express Cloud PBX
> Enterprise PBX


> What makes VoIp different from landlines
> What are the benefits of using VoIP vs a normal phone service
> Who is using VoIP and why?
> Why you should get a VoIP system for your home office
> Save in 2021 with cloud based VoIP Telephone Systems
> Tips on choosing a VoIp service provider
> Going remote is easy with VoIP cloud based PBX systems

Euphoria VoIP products and services

> VoIP Security and Access Control
> VoIP Reseller Program
> VoIP for Business
> VoIP Acronyms Explained

Transform your business with a multi-device phone solution tailored to your specific needs

We offer cost-effective telephony packages to suit businesses of all sizes.

Our seamless phone system can be accessed via multiple devices which means remote working is now simpler than ever.

Put your deskphone in your pocket with the Euphoria Mobile App.

Our groundbreaking Telephone Management System (TMS) is packed with 200+ powerful features all designed to save money and improve efficiency.

business phone solution

contact centre solution

For remote and mobile workforces, a telephony system that is as flexible as your team is essential

Get a quote