SaaS · Cloud telecoms · Cape Town & Johannesburg
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We're a South African B2B SaaS company building the country's leading cloud-based business phone platform — used by 6,000+ South African businesses. We hire across engineering, product, customer success, sales, support, marketing and operations, in our Cape Town and Johannesburg offices.
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For new staff announcements and up-to-date job postings, keep an eye on our
LinkedIn page →Who we hire
A South African B2B SaaS team — end to end.
Euphoria Telecom builds and operates its own cloud-based business phone (VoIP) and contact-centre SaaS platform — used by 6,000+ South African businesses. That means we hire across the full SaaS stack, from engineering and product through to sales, support and operations.
Software engineering
Platform & DevOps
Product
Data & analytics
Customer success
Technical support
Telecoms operations
Sales
Marketing & in-house creative
SEO & PPC
Finance & operations
People & HR
Roles are office-based at our Cape Town head office (Observatory) or Johannesburg office (Sandton / Pineslopes), with some flexitime.
We believe that a happy team leads to happy customers
Our values
Integrity
We act with honesty, transparency, and ethical behaviour.
Accountability
We take ownership of our actions, decisions and their consequences. We learn from mistakes and strive to improve and grow.
Customer Centricity
We are committed to understanding and anticipating customer needs. We deliver value and service which delights our customers.
Humility
We maintain an open mind and eagerness to learn in all interactions. We value diverse perspectives and acknowledge that we don't have all the answers.
Compassion
We listen with empathy, respond thoughtfully and support each other actively.
Commitment
We are engaged and contribute meaningful value. We deliver on our promises.
Benefits of working at Euphoria
Meet our team — a glimpse into life at Euphoria
A note from our Managing Director, Warren Hawkins
"We embrace camaraderie — it's important to have happy staff because it resonates throughout all parts of the organisation and most importantly down to the customer."
A few of the things you can expect when you work at Euphoria
Growth & development
Euphoria is committed to developing each of our employees and encouraging them to become strong leaders.
An extraordinary team
We believe in teamwork and collaboration. By working with engaged and committed professionals we are able to achieve the extraordinary.
The chance to change the industry
We continue to push the telecom industry forward by delivering a great system that is backed up with incredible service and support.
Making a difference in the lives of our customers
Our powerful, reliable and easy-to-use product allows our customers to focus on what is important to their businesses.
We strive to delight our customers in everything we do.
Why work at Euphoria?
Our company culture lives up to our name. After 16 years in business, we've built a stable, supportive environment where happy, healthy teams deliver extraordinary results for our customers.
Proudly South African
Our product was built in South Africa, for the South African marketplace, and is supported by a locally based team. The whole company takes pride in delivering a world-class solution with proudly SA energy.
Grow With Us
We promote from within and invest in professional development. Many of our senior team started in junior roles.
Two Offices, One Culture
We are office-based with vibrant workspaces in both Cape Town and Johannesburg. Enjoy a strong company culture with EBITDA participation, duvet days, some flexitime, and so much more.
No Corporate Red Tape
We are big enough to make a difference, small enough that your voice matters.
Euphoria at a glance
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Employees
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Customers Rely on Us
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Years in Operation
Candidate FAQ
Working at Euphoria — questions answered.
What kind of company is Euphoria Telecom?
Euphoria Telecom is a South African B2B SaaS / cloud-telecoms company. We build a cloud-based business phone (VoIP) platform and contact-centre software used by more than 6,000 South African businesses. Founded in 2010, headquartered in Cape Town with a Johannesburg office, around 60 people across engineering, product, customer success, sales, support, marketing and operations.
Where are Euphoria Telecom roles based?
Roles are office-based at one of our two offices — the Cape Town head office (Observatory) or the Johannesburg office (Sandton / Pineslopes) — with some flexitime. We do not have fully remote roles.
What kind of tech disciplines does Euphoria hire for?
Software engineering and platform development, product, DevOps, infrastructure, data, customer success, technical support, telecoms operations, sales, marketing (including in-house creative and SEO/PPC), finance, and HR. The company runs its own SaaS platform end-to-end, so technical roles span the full stack.
Is Euphoria Telecom a SaaS company?
Yes. Euphoria operates a cloud-based, multi-tenant SaaS platform — a hosted PBX and contact-centre solution sold on a per-extension monthly subscription. Customers consume the service entirely through the cloud, with browser, desktop and mobile apps as well as deskphone and SIP integrations.
What is the company culture like?
Six values guide the team: integrity, accountability, customer centricity, humility, compassion and commitment. Practically that translates to a flat structure, no corporate red tape, internal promotions wherever possible, professional-development support, modern Cape Town and Johannesburg offices, EBITDA participation, generous leave, regular team events, and a long-running CSI programme.
How big is Euphoria Telecom?
60+ employees, 6,000+ active customers, 16 years in the South African market — stable, profitable and growing. Customers include Cape Union Mart, Yuppiechef, Hammond Pole, iStore, Truth Coffee, Takealot and Famous Brands.
Where do I find current vacancies?
Active job postings live on the Euphoria Telecom LinkedIn page — euphoria.co.za/careers/ links out to it directly.
Get to know the Euphoria brand.
Some of the recent work, partnerships and CSI initiatives from the team — a feel for the voice, the values and the things we get up to outside of the product.
- → No Bull Prize 2025: announcing Auberge Burgundy as the winner of our inaugural R100,000 award for SA businesses that put customers first.
- → Takealot referral programme: recommend Euphoria to a business and earn a R1,000 voucher from Takealot — an evergreen public offer.
- → Ball Call lives on: our Africa Padel partnership — a fresh spin on networking, on-court and off.
- → Euphoria turns 15: a night of celebration in Camps Bay with broadcaster Whackhead Simpson, our brand mascot Miles, and the launch of the No Bull Prize.
- → Euphoria for good — we do CSI differently: the long-term partnerships we back across South Africa, from Reach for Recovery to TokaiMTB to the Gift of Sight Invitational.