Switch to the best business phone solution for the retailer sector
Full remote working solutions
Contact centre ready
Load shedding capabilities
A common challenge for many industries is internal communication but the retail sector has its own unique challenges to overcome in this area. Due to the structure of traditional retail operations, there often is a disconnect between corporate management and employees on the ground in stores and outlets. Retailers also need to communicate effectively with their customers. And they need to do so in a way that enhances the overall customer experience. Sharing information is critical.
But with Euphoria Telecom’s cloud-hosted PBX business phone solution, live and virtual receptionists can comfortably work in tandem to get the most out of the front desk.
This is why Euphoria Telecom was formed – to offer an affordable, efficient service to businesses of all sizes and types to enable them to be available to their customers, when and where they need them. For retailers with branches all over the country, a cloud-based PABX is an excellent choice because inter-branch calls are completely free due to the use of Voice over Internet Protocol (VoIP).
Calls can be made in store using any one of a wide range of VoIP handsets or though the Euphoria Softphone App installed on a smartphone. The app essentially allows team members to put their desk phones in their pockets which is extremely useful for customer service teams, sales reps and delivery staff.
Security is also tight because all communications facilitated by a cloudhosted PABX are stored and managed using a SSL-secured Web portal to ensure that their content remains safe. The platform can also offer call screening and monitoring so as to protect your various communication devices and apps from hackers. Another typical headache alleviated by Euphoria’s PABX system is the software upgrade/update process, which, because the software is centrally hosted in the cloud, can be done remotely without disrupting operations.
Seamlessly integrates with the following software
Transform your business with a multi-device phone solution tailored to your specific needs
We offer cost-effective telephony packages to suit businesses of all sizes.
Our seamless phone system can be accessed via multiple devices which means remote working is now simpler than ever.
Put your deskphone in your pocket with the Euphoria Mobile App.
Our groundbreaking Telephone Management System (TMS) is packed with 200+ powerful features all designed to save money and improve efficiency.
Save up to:
compared to legacy landlines
compared to cumbersome onsite PBX systems
compared to other PBX providers
Euphoria system features that have special relevance within the automotive sector:
- Call centre capability – to help effectively manage sales or service agents across the business
- Interactive Voice Response (IVR) – to help customers help themselves and direct calls as needed
- Single PBX across multiple stores – allows employees to see who is available if they need to reach out to people another branches
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