Switch to the best business phone solution for the retailer sector

This is why Euphoria Telecom was formed – to offer an affordable, efficient service to businesses of all sizes and types to enable them to be available to their customers, when and where they need them. For retailers with branches all over the country, a cloud-based PABX is an excellent choice because inter-branch calls are completely free due to the use of Voice over Internet Protocol (VoIP).

Calls can be made in store using any one of a wide range of VoIP handsets or though the Euphoria Softphone App installed on a smartphone. The app essentially allows team members to put their desk phones in their pockets which is extremely useful for customer service teams, sales reps and delivery staff.

Security is also tight because all communications facilitated by a cloudhosted PABX are stored and managed using a SSL-secured Web portal to ensure that their content remains safe. The platform can also offer call screening and monitoring so as to protect your various communication devices and apps from hackers. Another typical headache alleviated by Euphoria’s PABX system is the software upgrade/update process, which, because the software is centrally hosted in the cloud, can be done remotely without disrupting operations.