Switch to SA's 5-star business phone system
Contract-free VoIP phone packages for companies and contact centres of all sizes
AI captures notes, next steps, summaries and action items.
Route calls based on custom phone menus.
Learn MoreAI captures notes, next steps, summaries and action items.
Route calls based on custom phone menus.
Learn MoreTrusted by 6000+ businesses across the country
Tap into the business-building power of the country’s most loved VoIP phone system
Trusted by industry leaders
"Fabulous, quick, efficient and friendly. This is the best customer service I have had in a long time. Well done."
Helen MaraisBramhope Group
"Excellent VOIP service for SME's. We've been using it at Nox rentals for about a year and we've been very happy with the results."
Richard Marshall Founder Nox Rentals
"Excellent service, great rates and applications - systems are easy to use and efficient."
Neel Naaido
"Euphoria Telecom's service has been great, from their onramp and training to their communication and helpful call centre agents."
Maxine BoltFamous Digital Media
Unmatched customer service
If youre part of our family (and all our customers are) you’ll get our full support every step of the way 24/7.
Business phone solutions for every industry
- Legal
- Healthcare
- Human Resources
- Insurance
Improve legal representation
Streamline client engagement, enhance case management efficiency, and maximize billing potential through data-driven insights.
- Automated note taking and next action items to save lawyers and clerk’s time
- Securely record all interactions regardless of the mode of communication (call or meeting) for compliance and transparency
- Coach lawyers and clerks to improve soft skills such as managing interruptions, talk to listen ratio, patience on calls
- Understand client frustrations and common objections trends with keyword trackers
Optimize patient experiences
Optimize patient journey mapping, improve care delivery and maximize billing accuracy through predictive analytics and data integration.
- Automated note taking and next action items to save doctors and nurses time
- Securely records all interactions regardless of the mode of communication (call or meeting) for compliance and transparency
- Automation of the data entry to EMR and HMR systems
- AI-powered coaching tips to improve patient satisfaction
- Capture trends such as most common reason for calls and referrals automatica
Improve hiring quality
Analyze communication skills, technical knowledge, and cultural fit through analytics that leads to more informed hiring decisions.
- Provides coaching tips to recruiters so they can improve their interviewing skills, guiding them on what questions to ask and how to navigate the interview
- Analyze what applicants say during interviews to uncover trends about what drives candidates to apply
- Recording calls and maintaining detailed interactions ensures compliance with employment laws and regulations
Improve representative performance
Help reps handle calls more effectively and improve their overall skill set.
- Records and transcribes calls, summarizes key points from customer interactions involving claims
- Ensures better quality assurance and adherence to legal standards for compliance which helps with dispute resolution
- AI-powered coaching tips provide guidance on how to handle calls more effectively
- Automatically updates CRMs leading to enhanced visibility into customer interactions, more informed decision-making, stronger client relationships and reduces administrative overhead