VoIP stands for Voice over Internet Protocol. Quite simply, VoIP turns your voice into a digital signal and transmits it via the internet. But there is more to it than just that. A VoIP, cloud-based business telephone solution can do so much more for you than an ordinary phone line or other programmes with voice capability. Here are a few reasons VoIP just makes more sense for your business. 

How is VoIP different from online chat programmes? 

There are many chat programmes with voice calling capability available online. Skype, Microsoft Teams, Google Hangouts and Zoom are just a few of them. But not all of them have the capacity to call normal landlines or mobile phone numbers. 

With Skype, you can call landlines and mobile numbers at an extra cost, while calling anyone who has the app is free. Skype for Business is integrated into the Microsoft suite of products. And for companies that exclusively use Microsoft’s programmes and online storage, that works well enough. But VoIP, cloud-based PABX systems offer interconnectivity with a host of other software platforms and hundreds of extra features to choose from. 

A VoIP, cloud-based business telephone solution from Euphoria gives you the freedom to choose between over 200 features including detailed reporting, real-time call monitoring, call tracking and call recording across anything from three to 1000+ extensions. And call costs are generally lower, too, with fixed per-minute or per-second rates and free inter-branch calls.

VoIP vs landlines

A VoIP, cloud-based PABX system transmits calls over the internet, as opposed to across a network of terrestrial cables. And calls can be made and received using a variety of devices, including a desk-based handset like a Yealink phone, a softphone on your laptop or even via an app on your mobile phone. 

On terrestrial landlines, calling is generally restricted to desk-based phones. But a cloud-based system makes your business fully mobile across multiple devices, meaning you or your staff members can work from anywhere. And you won’t need as many cables because all devices connect wirelessly or via a single LAN cable. 

With Euphoria, there are no long-term subscriptions and calling via the internet with low, fixed call rates drastically cuts costs. A VoIP, cloud-based PABX is a dedicated, all-round business communication solution that saves money, enables mobile working and is fully scalable to fit call centres, homes or businesses of any size. Companies all over the world are switching. Perhaps it’s time yours did, too.