You’ll never have to customise anything you don’t want to, but if you do like to put own stamp on things, we’ve given you all the tools you can dream of, and made them easy as pie to use.
Our hunt lists can scan your entire network, across branches and even cities, to find available agents to answer an incoming call. Both landlines and cell phones can be added to hunt lists, so you can take your office with you, wherever you go.
Give your extensions individual names and caller IDs, and assign it to extension groups for cost-tracking purposes. You can set up unique greetings for each extension’s voicemail box as well.
Create your own voice recordings using your handset, or add pre-recorded music or audio files from your computer. It’ll be stored in your Euphoria Media Library to be used in your digital receptionist’s menus, music on hold, and customer announcements. Chop and change whenever you like.
Pushing the boundaries since 2010 to provide the most comprehensive and customer-centric telephony solution South Africa has ever seen.