VoIP Solution: Stay Connected in Outages

Euphoria Telecom, PABX phone system, cloud PABX, Yealink Phones

Share This Post

Loadshedding and your VoIP Solution

It seems that load shedding is here to stay.  What should you do when there’s a power outage but you still need to stay connected to your VoIP phone calls? During loadshedding, several communication methods like the internet, computers, and telephones can be totally useless till the lights come back. This can be a problem if your clients have different load shedding schedules than you, potentially causing you to miss their calls and therefore their business. The situation can be particularly dire for urgent, time sensitive matters.

What happens to my VoIP phone system during loadshedding?

If you rely on VoIP for communication, power outages can be a nightmare. During load shedding, modems, routers, switches, and VoIP phones won’t work due to the lack of power, making it impossible to make or receive calls. Even mobile networks can be impacted by load shedding, leaving you completely disconnected.

However, there’s a solution to this problem, and Euphoria, South Africa’s top VoIP provider, is ready to help. They can set up reliable VoIP solutions for their clients that work despite power challenges. One option is to install an inverter with a battery backup system, which can power not only your VoIP phone but also other devices such as modems, computers, security systems, and even fridges during a power outage. In an office environment, you can have your router, modem, and switch connected to the inverter to ensure they stay on.

Before purchasing a power system, it’s essential to do your research to determine your needs and ensure that the unit can handle all your devices for at least four hours, the longest expected load shedding period as outlined by Eskom. Although these power systems can be expensive and require professional installation, they are a worthwhile investment, especially given the current state of our national power supplier. Don’t let load shedding disrupt your communication. Let Euphoria set up a reliable VoIP solution for you.

Cloud PBX solution beats loadshedding

A cloud PBX solution offers South African businesses valuable benefits, particularly in an unpredictable future with cost constraints. By utilizing a highly flexible, feature-rich, and low maintenance option, businesses can free up valuable resources. In a VOIP environment, resellers depend on the wholesale provider’s tier one license, data center facilities, interconnects, and built-in resilience and failovers for a secure network at all times.

In comparison to traditional business phone systems that use on-site PBX to route calls, cloud-based VOIP systems are hosted over VOIP provider servers, allowing businesses to forego the need for an in-house IT team. Call routing and signal processing are managed by the VOIP provider’s servers, which can be accessed from any internet-enabled device, no matter where the user is located.

Basic features such as call forwarding and follow me are used to ensure business continuity even if the lights are off. Cloud PBX doesn’t require as much physical infrastructure or hardware as traditional phone systems, making it more cost-effective and not held hostage by your loadshedding schedule.

Tale advantage of the flexibility of a cloud PBX network with Euphoria to keep communications up and running!  Euphoria offers cloud pbx solutions in South Africa to a variety of clients for their business and home needs.

Contact us for your cloud pbx solution or with any questions you might have today!

More To Explore

Discover South Africa’s leading business phone system