For equipment suppliers, leasing agencies, seed merchants, consultants, commercial farmers and other agricultural businesses, one of the smartest investments they can make is in a smooth, reliable and cost-effective telephony system.
While agricultural boom and bust cycles are hard to predict, being consistently available when a client or potential customer reaches out is critical to surviving and thriving no matter the current climate.
This is why Euphoria Telecom was formed – to offer an affordable, efficient service to businesses of all types and sizes to enable them to be available to their customers, when and where they need them.
Euphoria’s services are ideally suited to powering up agricultural businesses. Cloud-based communication systems are perfect in a business that’s constantly going through resizing exercises as markets expand and contract. And as a company grows or downsizes, the PABX needs to be able to change with it. Hosted PABXs can be scaled up or down easily, adding or removing users and / or different features in a matter of minutes.
The added benefit of Euphoria’s cloud solution is that there is no need to tie your business into an extended contract. You can sign up on a month-to-month basis with no strings attached – no long-term contract is required. And because the system does not rely solely on landline connections it can operate across multiple platforms and locations, even when the power goes out. Euphoria offers more than 200+ innovative features that support your business. This includes a softphone solution that allows users to make and receive calls from landline numbers via their cell phones.
Why a Euphoria cloud-based PBX works best
Because Euphoria’s hosted PABX system requires no physical infrastructure beyond the handset, soft phone on a computer or app on your mobile phone, it is perfect for businesses with a largely distributed workforce. Be they salespeople, engineers, technicians, researchers or delivery personnel, such a system can make them almost as easily accessible as if they were sitting at a desk in the next room.
Businesses with call centres can also benefit. The Euphoria Contact Centre solution empowers employees with tools that enable seamless communication across multiple channels. Integrated, real-time reporting functionality allows you to analyse staff productivity and apply call recordings, among other things. And it saves money because expensive on-site hardware is not required. And best of all agents can work remotely if need be.
Furthermore, a cloud-based PBX system uses Voice over Internet Protocol (VoIP) to enable voice traffic to be carried on data networks. No complicated, cumbersome or outdated hardware is required. All software is hosted securely in a data centre in the cloud. All software upgrades and updates are done remotely and all that is required for VoIP systems to operate an active and stable internet connection.
For remote and mobile workforces, like those in the agricultural sector, a telephony system that is as flexible as your team is essential. Euphoria has the solution for any business in this sector. Call us today for a quote or to arrange your free demo.
Euphoria system features that have special relevance within the agricultural sector:
- The Euphoria Mobile App – make and receive calls from your office phone number using your cellphone
- Interactive Voice Response (IVR) – to help customers help themselves and direct calls as needed
- Hunt lists – so that a call will be appropriately redirected if it goes unanswered
- Seamlessly integrates with the following software:
Freshdesk, Zendesk, Microsoft Teams