News, industry insights and more
The Business Benefit of a PABX System
A Private Branch Exchange (PBX), also called a PABX system, is a private network of phone systems that enables voice over IP (VoIP), integrated services
A Simple Guide to PBX Phone Systems
A PBX phone system is a private corporate phone network. PBX users may interact internally and externally via Voice over IP, ISDN, or analogue. PBX/PABX
Voice Note vs Call: Pick the Best Channel
There’s a war underway in the communications sphere. There are at least three sides: Pro phone calls. Pro voice notes. And pro ‘anything that doesn’t
Where to Find VoIP Phones for Sale for Your Business
VoIP Phones for Sale in South Africa VoIP offers several advantages for making phone calls. To use this technology, you will need a stable internet
Top SA VoIP Providers for Small Companies
The Best VoIP Providers in South Africa: Which Should You Pick? More affordable and functionally advanced, Voice over Internet Protocol (VoIP) services are replacing conventional
Euphoria Telecom Backs BMX Racing in the Overberg
Euphoria Telecom is the proud sponsor of the Overberg BMX Club in Hermanus. Their brand new track is situated against the backend of the Fernkloof
The Best Call Centre Software Solutions in SA
Choosing the Best Call Centre Software: Our Methodology You may be wondering what criteria or approach we used to choose what we consider to be
A Quick Guide to the Benefits of VoIP vs Analogue
Phone systems are a crucial tool that all companies need. When choosing a phone system, companies typically have two main options: traditional analogue phones or
The end of copper-based voice — And the rise of VoIP
Voice-over-Internet-protocol (VoIP) providers are stepping in to fill the gap for telephony in South Africa left by the demise of copper-based networks.
Ideal Phone Solutions for Agriculture
For equipment suppliers, leasing agencies, seed merchants, consultants, commercial farmers and other agricultural businesses, one of the smartest investments they can make is in a
Stay Connected Even During Loadshedding
According to the CSIR (the Council for Scientific and Industrial Research), there was a total of 1 130 hours (more than 47 days) of load
CEO Views SME Survival & Growth Strategy
Rising costs across the board plus load-shedding are keeping business owners on their toes this year. Surviving the next three months will be crucial for
Euphoria’s contact centre and business phone solution for the automotive industry
Despite the effects of COVID-19, the South African automotive industry remains the largest manufacturing sector in the country, and still contributed 4,9% to South Africa’s
Empowering Film Makers for Social Change
Euphoria Telecom is proudly providing an economically disadvantaged young adult the chance to attend an impact facilitator course offered by Sunshine Cinema in partnership with
Elevate Your Call Center Business
Euphoria Telecom’s full-service VoIP, cloud-hosted business telephony platform is now integrated with Microsoft Teams, Freshworks’ digital ticketing solution Freshdesk, Zoho CRM and Zendesk.
Get seamless CRM Integration with Zoho
Euphoria Telecom’s full-service VoIP, cloud-hosted business telephony platform has added another valuable Customer Relationship Management (CRM) tool to its integrated third-party software offerings.
Euphoria PABX: Boosts Reception Services
Receptionists often do far more than answer phones. They are the frontline voices and faces of the companies they represent.
Staying connected, no matter what
Euphoria Telecom is a family-oriented business. We know there’s more to life than work, and we believe in investing in and supporting the communities we
Euphoria & Freshdesk: Helpdesk Upgrade
Euphoria Telecom has integrated Freshworks’ digital ticketing solution Freshdesk into its business telephone and contact centre solution. This bilateral integration between Freshdesk and Euphoria makes helpdesk management easier for customers of both
Euphoria & MS Teams: Easy Teamwork
Euphoria Telecom has officially added Microsoft Teams integration to its full-service VoIP, cloud-hosted business telephony platform.
Non-Geo Number Porting Explained
Regulations to enable businesses to port non-geographic numbers were proclaimed by the Independent Communications Authority of South Africa (ICASA) recently.
2023 Tech Trends: Experience Focus
Anyone who wasn’t on board for the great tech boom in 2020 and 2021 would almost certainly have found themselves regretting their choices, as digital
Modern Telephony: Business Boost
Euphoria Telecom is a South African company on a mission to change the perceptions of what telephony solutions can do for your business. Boost Your Business
S.A mountain bike parks kids will love!
Euphoria Telecom is a family-oriented business. We know there’s more to life than work, and we believe in investing in and supporting the communities we
Euphoria is giving back this Black Friday
Black Friday is one of the most anticipated dates in the annual retail calendar. And rightly so, with bargains galore on offer from luxury goods
Your telephone solution can help you win at customer service this festive season. Here’s how.
Retailers are hoping this festive season will help them recover from the ups and downs of the past 18 months. Customer service remains a critical
A Decade of Savings for SMEs
SMEs are considered to be the growth engine of South Africa’s economy, providing employment for millions and contributing significantly to the country’s gross domestic product.
Mark Smith: The Tokai Trails’ Unsung Hero
Get to know one of the trail builders who keep the Tokai MTB Park in Cape Town running
Enhance your customer service with Euphoria and Zendesk
Euphoria Telecom has officially added Zendesk integration to its full-service VoIP, cloud-hosted business telephony platform. This enhances customer service capabilities for business using Zendesk’s CRM software platforms.
Tubes vs. Tubeless: Tire Comparison
Checkout this 4000km comparison test and review compiled by Myles Kelsey and Bike Network and proudly sponsored by Euphoria Telecom.