Contact centre solution
Our contact centre solution delivers greater agent productivity and flexible call center management
Agent
R295
Per extension per month – ex VAT
Set up cost R1500 + extension initiation
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6 Months Data Retention
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Cost Reporting
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1 – unlimited extensions
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Free Interbranch Calls
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1 Device Registration
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Monthly Billing – Prepaid or postpaid
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Conference Rooms
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Geographic Number Porting
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Phone Rental Options
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Global Contacts
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Telephonic Support
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Pin Protection and Pin Dialing.
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Agent Manager softphone desktop application.
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Browser Phone.
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Call Recording.
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Mobile Softphone App.
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Manager Access: Includes: Scheduled Reports, team management, elevated access.
Agent + Dialer
R395
Per extension per month – ex VAT
Set up cost R1500 + extension initiation
-
6 Months Data Retention
-
Cost Reporting
-
1 – unlimited extensions
-
Free Interbranch Calls
-
Monthly Billing – Prepaid or postpaid
-
Conference Rooms
-
Geographic Number Porting
-
Phone Rental Options
-
Global Contacts
-
Telephonic Support
-
Pin Protection and Pin Dialing.
-
Agent Manager softphone desktop application.
-
Browser Phone.
-
Call Recording.
-
Mobile Softphone App.
-
Manager Access: Includes: Scheduled Reports, team management, elevated access.
-
Automatic Call Distribution
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Extension Permission management
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Basic Queue Participation + Basic analytics
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Budgeting
* There is an additional charge for this service.
Choose Euphoria
We're proud to provide a business phone system that just works.
Customer reviews
Over 5000 happy customers across the country enjoy the Euphoria experience.
Popular business phone features
Big savings on your monthly phone bill
On average our customers save up to 50% when switching to Euphoria.
No longterm contracts
We dont believe in contracts. You’re never locked in and can cancel any time before the 23rd of the month.
Flexible solutions
Our system is designed for 3 to 1000+ extensions, which means we can grow and shrink back in lockstep with your business
Unmatched customer service
If youre part of our family (and all our customers are) you’ll get our full support every step of the way 24/7.
Innovative & reliable technology
Hassle free, reliable and simple to operate.
Powerful telephone management system
Our intuitive telephone management system generates detailed data and in-depth, real-time reporting.