Why Euphoria Telecom offers the best business phone solutions for tech companies

The one very positive thing that the COVID-19 pandemic has done has been to force companies of all sorts to adopt video meeting technologies in favour of the extremely time-consuming face-to-face meetings of yore. Using readily available technologies – like Euphoria’s cloud-hosted VoIP PBX solution – tech companies can enable their teams to work effectively and effortlessly from wherever they are, saving hours of time in traffic moving from client site to client site.

Even if they’re on the road, calls can be routedto the Euphoria Softphone App on a mobile device, enablingemployees to make and receive landline calls on their mobile phones.

Voice over Internet Protocol (VoIP) technology, which allows telephone calls (using a VoIP handset or VoIP phone) to be made over internet connections, provides a means to retain the convenient central landline number while still enabling calls to be routed to the correct person, regardless of whether they are working from home, or are out on the road doing a sales or repair call.

This is why Euphoria Telecom was formed – to offer an affordable, efficient service to businesses of all sizes and types to enable them to be available to their customers, when and where they need them.

Incoming calls can be routed automatically by a digital receptionist to any one of a wide range of VoIP handsets and VoIP phones to employees in their home offices, wherever they are in the country or the world. Even if they’re on the road, calls can be routed to the Euphoria Softphone App on a mobile device, enabling employees to make and receive landline calls on their mobile phones.

Plus – all calls between users on the Euphoria system are free whether they connect via a browser phone, VoIP handset or the mobile app – as long as you are using a Euphoria extension.

Due to the fact that a cloud-based PABX requires no cumbersome physical hardware to be installed on site, the cost of on premise infrastructure is virtually eradicated. Since the software required to accomplish this is securely hosted in the cloud, any and all software upgrades and updates can be done remotely without affecting operations. This cost-saving is particularly useful in South Africa, which has high telecommunications costs

and constrained economic growth. Companies also don’t need to sign up to long-term contracts. A cloud-based PABX system won’t service your customers technical support needs or bring in more sales for you. However it will significantly reduce the cost to the business for technicians and sales reps to provide those services to customers. And if you’re managing a call centre, you can get automated insights and in depth reports of your support and sales agents’ productivity using the Euphoria Contact Centre solution.

Security is built-in from the ground up. All communications facilitated by Euphoria’s cloud-hosted PABX are stored and managed using a SSLsecured Web portal to ensure that their content remains safe. The platform can also offer call screening and monitoring so as to protect your various communication devices and apps from hackers.

With 200+ features, Euphoria’s business telephony platform offers something for every technology business, whether you have 3 to 100 or more users. Call us today for a free demo or quote.

We offer cost-effective telephony packages to suit businesses of all sizes.

Our seamless phone system can be accessed via multiple devices which means remote working is now simpler than ever.

Put your deskphone in your pocket with the Euphoria Mobile App.

Our groundbreaking Telephone Management System (TMS) is packed with 200+ powerful features all designed to save money and improve efficiency.

For remote and mobile workforces, like those in the agricultural sector, a telephony system that is as flexible as your team is essential. Euphoria has the solution for any business in this sector.