Switch to the best business phone solution for the media sector

Euphoria Telecom was formed to offer an affordable, efficient service to businesses of all sizes and types, to be available to their customers, when and where they need them. Implementing a Euphoria hosted PBX will allow a media organisation to take advantage of Voice over Internet Protocol (VoIP) technology, which can dramatically reduce the cost of telecommunications. All calls between users on the Euphoria system are free, wherever in the world the parties may be located – just as long as each party has a reliable internet connection.

Furthermore, calls can be made via a browser phone, a VoIP handset, VoIP phone or via the Euphoria Softphone App, which lets you make landline calls from your mobile phone.

Among the most compelling benefits of hosted PABX technology is the fact the system requires no complicated physical hardware. In addition, any updates or upgrades the system may need can and are performed remotely and entirely seamlessly.

Another benefit for the media industry is that calls can be automatically recorded for later retrieval if, for example, an interviewee wants to dispute what he or she said in an interview, for example. Call recordings and voice messages are stored for up to five years in your cloud-based PBX system. The added benefit of Euphoria’s cloud solution is that there is no need to tie your business into an extended contract. You can sign up on a month-to-month basis with no strings attached – no long-term contract is required. And because the system does not rely solely on landline connections it can operate across multiple platforms and locations, even when the power goes out. Euphoria offers more than 200+ innovative features that support your business. Media houses with call centres can benefit even more. The Euphoria Contact Centre solution empowers employees with tools that enable seamless communication across multiple channels. Integrated, real-time reporting functionality allows you to analyse call centre staff productivity and apply call recordings, among other things, plus agents can work remotely if need be. And should there be external factors that negatively impact the network, all data and information is automatically backed up and can easily be recovered. Security is also always a concern when dealing with internetbased technology but these systems connect via SSL-secured Web protocols to ensure the utmost confidentiality

We offer cost-effective telephony packages to suit businesses of all sizes.

Our seamless phone system can be accessed via multiple devices which means remote working is now simpler than ever.

Put your deskphone in your pocket with the Euphoria Mobile App.

Our groundbreaking Telephone Management System (TMS) is packed with 200+ powerful features all designed to save money and improve efficiency.

For remote and mobile workforces, like those in the media sector, a telephony system that is as flexible as your team is essential. Euphoria has the solution for any business in this sector.