Euphoria's powerful PBX for pest control businesses – Why taking your telephony into the cloud saves time and money

The global pest control market is growing. According to Allied Market Research, it is expected to reach $30 billion by 2027. Increased urbanisation, population growth, climate change and an increase in urban rubbish generation are among the reasons for the industry’s sustained growth. And in a competitive business, better service gives you the edge.

Many South African pest control businesses fall into the SMME sector (Small, Medium and Micro-Enterprises). But even on a limited budget, embracing cloud-hosted communication technology could give your pest control business an advantage over bigger competitors, because a VoIP, cloud-hosted business telephony solution from Euphoria Telecom delivers cost savings, better customer service and the ability to work anywhere.

Moving your telephony into the cloud with Euphoria is considerably cheaper than having a terrestrial, hardware-based PBX system at your premises. A cloud-based system is flexible enough to let you redirect your calls easily, take calls on your mobile device or laptop and avoid any downtime when the power goes out. A hosted PBX business phone solution is available on multiple devices, so even if you are out of the office, you or your staff members can receive and make calls from mobile devices or computers, just by installing a compatible app on the devices you use. Euphoria’s cloud-hosted PABX system makes calls via the internet, cutting down on call costs with fixed per-minute or per-second rates and free interbranch calls. This is ideal for smaller businesses with limited budgets. Euphoria’s packages are also flexible enough for you to choose between a prepaid or post-paid option, to make sure there are no unpleasant surprises on your monthly bill. And there are no long-term subscriptions or contracts as there are with other providers.

A full-service, cloud-hosted PABX system delivers more than just phone calls, though. The combination of Voice over Internet Protocol (VoIP) and cloud computing technology can link your phone, email, and online video conferencing technology all in one place, so you always have a record of every customer interaction at your fingertips.

Some companies are bigger than others which means, there is no onesize- fits-all solution when it comes to setting up your telephone system. Euphoria’s business telephony offerings come made to order, whether you have under 10 employees or over 1000. You can scale up or down at any time and only choose the services that matter to you.

There are over 200 features to choose from on the Euphoria platform. These include call recording, virtual receptionists, automated call routing options and thirdparty

software platforms – for extra customer service, data management and reporting functionality – to help you manage sales agents’ workflow and various costs.

Every feature is easily manageable from your personal dashboard – or Agent Workspace. The Workspace is simple to navigate, accessible at any time of day or night and it delivers all of the monitoring and management tools you need to get the best out of your cloud-hosted PABX

Competition may be stiff but Euphoria Telecom can help your pest control business embrace the digital communication revolution by cutting costs, powering up your productivity and swatting away any communication gaps between you and your customers. The future of business communication is in the cloud. Find a flexible solution for your pest control business today.

We offer cost-effective telephony packages to suit businesses of all sizes.

Our seamless phone system can be accessed via multiple devices which means remote working is now simpler than ever.

Put your deskphone in your pocket with the Euphoria Mobile App.

Our groundbreaking Telephone Management System (TMS) is packed with 200+ powerful features all designed to save money and improve efficiency.

1. The Euphoria digital IVR receptionist

2. The Euphoria browser phone - empowers office-based and remote working staff to make and receive calls over various devices - a must for the hybrid office environment

3. The Euphoria mobile app - allows staff to make and receive calls from their landline numbers via their cell phones. This is a great tool for sales people out on the road. Plus this feature equips teams to remain operational during loadshedding

4. Multi-branch functionality and free inter-branch calling

5. Security and access control

6. Full call centre platform

7. Compliant call recording

8. Monitor staff’s time and attendance remotely