Switch to the best business phone solution for the plumbing & electrical industries

According to recent statistics, there are approximately 125 000 plumbers in South Africa and around 160 000 electrical contractors. The Department of Higher Education and Training lists plumbers and electricians among the occupations that are in high demand in its 2020 report. Contractors want to stay ahead of competitors and manage customer demands as professionally as possible, and cloud-hosted telephony could be the secret weapon that makes them stand out.

Many South African contracting businesses fall into the SMME sector (Small, Medium and Micro-Enterprises). And on a limited budget, embracing cloudhosted communication technology from Euphoria Telecom delivers cost savings, better customer service and the ability to work anywhere.

Flush out the old technology

Moving your telephony into the cloud with Euphoria is considerably cheaper than having a terrestrial, hardware-based PBX system at your premises.

A cloud-based system is flexible enough to let you redirect your calls easily, take calls on your mobile device or laptop and avoid any downtime when the power goes out.

A hosted PBX business phone solution connects via multiple devices, so even if you are out of the office, you or your staff can receive and make calls from mobile devices or computers, just by installing a compatible app on the devices you use. For smaller businesses with limited budgets, Euphoria’s cloud-hosted PABX system makes calls via the internet, cutting down on call costs with fixed per-minute or per-second rates and free inter-branch calls. Euphoria’s packages are also flexible enough for you to choose between a prepaid or post-paid option to make sure there are no surprises on your monthly bill. And there are no long-term subscriptions or contracts as there are with other providers.

A full-service, cloud-hosted PABX system delivers more than just phone calls. The combination of Voice over Internet Protocol (VoIP) and cloud computing technology can link your phone, email, online video conferencing technology platforms all in one place, so you always have every customer interaction at your fingertips.

Get the right tools for the job

There is no one-size-fits-all solution when it comes to setting up your telephone system. Euphoria’s business telephony offerings come made to order, whether you have 3 employees or over 1000. You can scale up or down at any time and only choose the services that matter to you. There are over 200 features on the Euphoria platform including call recording, virtual receptionists, automated call routing options and thirdparty software platforms – for extra customer service, data management and reporting functionality, to help you manage sales agents’ workflow and various costs. Every feature is easily manageable from the telephone management system (TMS), which is simple to navigate, accessible at any time of day or night and it delivers all of the monitoring and management tools you need to get the best out of your cloud-hosted PABX.

Switch off inefficiency and power through the clutter

Competition may be stiff but Euphoria Telecom can help your plumbing or electrical business embrace the digital communication revolution by cutting costs, powering up your productivity and sealing off any communication gaps between you and your customers. The future of business communication is in the cloud. Find the flexible solution for your plumbing or electrical business today.