A Euphoria hosted Business Phone Solution improves reach for market research firms
Full remote working solutions
Contact centre ready
Load shedding capabilities
The holy grail in the field of quantitative market research is the sample size: as sample sizes increase, estimates become more accurate. Consequently, the larger the sample of survey respondents, the more authoritative and credible is the research. The flip side of large sample sizes is that they increase costs, particularly telephony costs. This is particularly relevant to research and trend analysis firms that rely heavily on telephonic interviews to do primary research.
Add to that the increased administrative burden associated with collating and analysing the larger volume of responses and it can shift the balance of the cost-benefit equation.
Part of the reason that a hosted PABX allows you to make more calls without increasing costs is thanks to technology called Voice over Internet Protocol
VoIP phones and VoIP handsets allow you to make a phone call over the internet to a telco point that is much closer. Voice over IP handsets and VoIP phones allow you to make a phone call over the internet to a telco point that is much closer to you. This means that long distance calls become local calls. It also means that all calls between users on the Euphoria system are free whether you are connecting via a browser phone, a VoIP handset or via the Euphoria Softphone App installed on your smartphone or tablet. Furthermore, costs are further reduced by the fact that a cloud-based PABX system requires no physical hardware on the ground.
It is also, by its very nature, perfectly suited to a world where office workers are having to work remotely and at the office as needs change. All your researchers need to access the system and do their polling work from their home offices is a VoIP handset and a stable internet connection.
This is exactly why Euphoria Telecom was formed: to offer an affordable, efficient service to businesses of all sizes and types to be available to their customers, when and where they need them.
To offer an affordable, efficient service to businesses of all sizes and types to be available to their customers, when and where they need them.
Seamlessly integrates with the following software
Transform your business with a multi-device phone solution tailored to your specific needs
We offer cost-effective telephony packages to suit businesses of all sizes.
Our seamless phone system can be accessed via multiple devices which means remote working is now simpler than ever.
Put your deskphone in your pocket with the Euphoria Mobile App.
Our groundbreaking Telephone Management System (TMS) is packed with 200+ powerful features all designed to save money and improve efficiency.
Save up to:
compared to legacy landlines
compared to cumbersome onsite PBX systems
compared to other PBX providers
Euphoria system features that have special relevance within the market research sector:
- The Euphoria Mobile App – make and receive calls from your office phone number using your cellphone
- Intelligent Voice Response (IVR)
- Hunt Lists
Trusted by 5000+ happy customers across the country
Data can be securely gathered, recorded and stored using the Euphoria system, which allows companies to store call recordings for as long as they are needed. Euphoria’s solutions have over 200 features which can make it easy to manage, monitor and conduct research campaigns.
Its tailored call centre platform offers exactly the management and reporting tools a research house needs to gather as much data as possible as efficiently as possible. To find out how your organisation can benefit, call us now for a demo or quote.
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