Hello

I'm Jeanine

Channel Account Manager

Call or email me to arrange a quote

About me

What is your favourite Euphoria system feature?

One of the standout features is Euphoria’s robust reporting and analytics tools.

What do you love most about your job?

Knowing that our efforts contribute to enhancing efficiency, productivity, and making business communication easier for our customers is incredibly gratifying.

What sets Euphoria Telecom apart from its competitors?

It’s unique combination of being South Africa’s sole provider of a proprietary Cloud PBX system, offering a powerful Telephone Management System backed by innovative and reliable technology. Moreover, it provides flexible solutions without tying customers into long-term contracts, all supported by a dedicated customer support team.

When you are not at work what Hobbies take up your time?

When I’m not working, I soak up the South African sunlight, indulging in outdoor activities like hiking or simply lounging in nature. I engage in creative pursuits which allows me to express myself through visual storytelling. Music is a constant companion, bringing joy and inspiration to my days. And fueled by a passion for exploration, I indulge in traveling to discover new destinations and immerse myself in diverse cultures, adding vibrant experiences to my life’s journey.

Access the best advice on business telephony

Latest news and industry insights

Press

Truth about AI threat to call centres

Artificial intelligence (AI) does not pose a threat to call centre jobs or demand for voice-over-Internet-protocol (VoIP) services, according to Euphoria Telecom chief technology officer Nic Laschinger. Several experts and heavyweights in the customer support industry have predicted that AI will significantly impact human involvement in conventional call centres. Research firm Gartner has predicted that AI will cut contact centre labour costs by more than $80 billion (R1.55 billion) by 2026. In April 2024, Tata Consultancy Services CEO K Krithivasan told the

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News

Real Voices, Real Service: What Our Customers Are Saying About Euphoria Telecom

In the South African telecoms landscape, five-star service has historically been about as common as a full month without load-shedding. The industry’s reputation? Let’s just say… it’s not exactly glowing. But at Euphoria Telecom, we believe your business phone system should come with something powerful — service that actually delivers. We don’t just build smart, flexible VoIP solutions — we back them with humans who care, act fast, and go the extra smile. That’s why we’re proud to share these

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News

Euphoria On Air: eTV’s The Morning Show

In a recent interview on eTV’s The Morning Show, Euphoria Telecom’s CTO Nic Laschinger, delved into the critical importance of equipping employees with the right tools to enhance their work life and drive company success. He emphasised that providing the appropriate resources not only boosts productivity but also fosters a positive company culture, leading to increased employee satisfaction and retention. Nic shared practical strategies for managers that can help them identify and implement the mission specific tools their teams need, highlighting

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