How Euphoria’s cloud-based phone solutions can maximise value in franchise operations
Full remote working solutions
Contact centre ready
Load shedding Capabilities
The underlying principle behind any franchise operation is to achieve economies of scale. But there is much more to building a successful franchise operation than that. Franchises depend on trust. Like any relationship, they require open, honest communication between the parties. A good franchise relationship is a valuable business asset to be nurtured and developed. And this is no more applicable than in the area of field support, the cornerstone of franchisee communications.
This is why Euphoria Telecom was formed, to offer an affordable, efficient service to businesses of all sizes and types to enable them to be available to their customers, when and where they need them. Plus – we don’t make our customers sign lengthy contracts, we’re happy to go month to month and grow and evolve as your business does.
A hosted PBX offers centralised communication
Where a traditional landline limits you to a single location, a cloud-based PBX system like Euphoria’s allows you to communicate from wherever you are. Furthermore, everything can be automatically recorded and stored in a single, readily accessible repository. Recorded calls are available almost instantly, in case employees need to check orders, for example. Hold music can be easily customised and updated to inform customers of specials or other relevant information. Business owners and mobile employees can call into the business free using the Euphoria Mobile App. And for owners or financial managers, automated reporting helps them keep their fingers’ on the pulse of the data that matters.
All the software needed to provide the PABX in the cloud is stored and operates from a secure data centre. This means that any software upgrades and updates needed can be done remotely and automatically without disrupting communications.
Seamlessly integrates with the following software
Transform your business with a multi-device phone solution tailored to your specific needs
We offer cost-effective telephony packages to suit businesses of all sizes.
Our seamless phone system can be accessed via multiple devices which means remote working is now simpler than ever.
Put your deskphone in your pocket with the Euphoria Mobile App.
Our groundbreaking Telephone Management System (TMS) is packed with 200+ powerful features all designed to save money and improve efficiency.
A cloud-based PBX reduces infrastructure needs
Another benefit of a Euphoria PABX system is that it requires no complicated or cumbersome hardware. All you need is a VoIP handset, smartphone, tablet or computer with which a user makes calls. This reduces infrastructure costs significantly – feeding into that principle of economies of scale – and since the technology used is Voice over Internet Protocol (VoIP), costs are further reduced.
A Euphoria cloud-hosted VoIP PBX system can make it much easier for you to provide your franchisees with the support they need, when they need it. Plus, it enables you to keep a clear and unambiguous historic record of that communication for later reference. Sound tempting? Call us now for a demo or quote.
Save up to:
compared to legacy landlines
compared to cumbersome onsite PBX systems
compared to other PBX providers
Euphoria system features
Queues / Queue analytics – to ensure your business never misses an important customer call and check how your queues are performing by department or product line
- Surveys – to help ensure your customers are getting the service you want them to by asking them for feedback on their engagements
- CRM integration – have a single view of your customers through Euphoria’s integrations with your CRM system
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