Switch to the best business phone solution for the ommercial & residential property sector

For commercial and residential property agencies, communication is the key to clinching deals. But with agents frequently out on the road, how can your agency streamline its phone systems to accommodate the freedom of movement that is needed?

Euphoria Telecom’s VoIP (Voice over Internet Protocol), cloud-hosted PABX business phone solution is an all-in-one communication system that allows you to work from anywhere and has added CRM (Customer Relationship Management) integration tools for a seamless user experience – both at agent and client level.

Come home to a dynamic phone solution

The property market is in a constant state of flux, with market conditions changing at a rapid pace and agencies always looking for ways to make their properties stand out. For agents, client interaction is the heart of what they do. An effective phone system makes communication between agents and buyers or tenants simple and immediate. In the digital age, both residential and commercial property agencies can benefit from VoIP phone systems that facilitate client inquiries and agent collaboration without destroying the budget or keeping leads and clients waiting. While many agents simply provide their mobile numbers to clients, having all phones linked via a single business number has numerous benefits, and it doesn’t mean that mobile is out of the picture either.

Euphoria Telecom’s automated call forwarding functionality can transfer callers to the agent’s cell phone no matter where they are. This is made possible through the simple installation of a compatible app on the agent’s mobile device.

What is VoIP and what benefits does it offer property agencies?

A Cloud-hosted VoIP PBX phone system doesn’t require an on-site phone server or elaborate hardware and cable set up as a landline-based system would. All calls are routed through the cloud. That means less maintenance and hardware is required, as would be the case with an on-site server or a terrestrial phone system. Ultimately, that cuts down on costs in the

long term. A cloud-based system from Euphoria can operate as a lifeline for agents in that it gives them instant access to office-bound staff who can assist in providing client details, facts, figures, documentation and other key contacts. For clients and potential leads, their calls need never go unanswered, as might be the case if they were dialling the agent’s mobile phone, potentially leading to the loss of a sale for the agent. Call forwarding will always ensure that the clients’ calls are answered for better customer satisfaction.

Certain simple enquiries can also be automated on the system, granting clients 24-hour access to the agency, even when agents are unavailable. And detailed reporting helps you keep track of call volumes, agent performance and other important call or client data.

Leap ahead in the competitive market

If your property agency needs fast phone systems that offer communication anywhere, a VoIP PABX solution from Euphoria Telecom is the comprehensive option that integrates more than 200 features, enhancing agency output and sales. Perhaps it’s time to clinch that deal?