Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. This video is for the ladies. If you’re looking for tips on how to tackle Vasbyt as a beginner rider then you’ve come to the right place. 

Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video advanced riders will get 5 tips on how to get the most out of this epic trail. 

Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video beginner riders will find some easy-to-follow advice on how to get the most out of this epic trail.

Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video Myles Kelsey of Bike Network, Skills Coach Joanna Dobinson and Euphoria CEO John Woollam enjoy an epic full-speed down Vasbyt. For more info on Euphoria’s sponsorship of Vasbyt watch our Overview video here https://youtu.be/gXV4Yvw827s

Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video we provide an overview of the story of Vasbyt from its community origins 20 years ago through to its refurbishment in 2019, made possible through Euphoria’s ongoing partnership with the amazing team at TokaiMTB.

VoIP, cloud-based contact centre technology is not just for contact centres. It makes business sense for other companies, too. If you have employees that make or receive a lot of calls, your company should investigate the benefits that Euphoria Telecom’s cloud-based contact centre solutions offer.

The Private Branch Exchange (PBX) telephone system is the lifeline that connects you to your customers and drives the core communication infrastructure in your business. But there are different variations of PBX available, so how do you choose a system that is suitable? Euphoria Telecom explains a few key differences and features. Read More

VoIP Private Branch Exchange (PBX) business phone systems come in two variations. You can choose between a cloud-hosted PBX system or an on-premises PBX. There are a few key differences between the two. Here are a few things to consider when weighing up the choice of cloud PBX vs on-premise PBX.

If you’re a mountain bike enthusiast and live in South Africa, you’re spoilt for choice when it comes to exciting trails. To narrow down your selection, here are five of the country’s top trails.

When choosing the right PBX (Private Branch Exchange) telephone system for your business, there is generally a choice of two options: a cloud-based (hosted), VoIP PBX or an on-premise PBX. But what is the difference between the two and how do you choose? As digital communication continues to evolve during the pandemic, a standout winner is emerging.  

Want to know the benefits of using a hosted, cloud-based PBX system for a hotel? The hotel and accommodation industry is beginning to return to normal following lockdown restrictions. And as bookings pick up, effective communication tools are vital. VoIP, cloud-based business phone solutions can serve both the hotel and its guests with a host of features that create a seamless communication experience, end-to-end. 

VoIP or Voice over Internet Protocol systems are fast becoming the top business phone solution of choice for companies all over the world. There are marked differences between VoIP, cloud-based PABX systems and normal landlines that make VoIP a clear winner in terms of features, functionality and ease of use. Here’s why VoIP is taking over the business communication landscape. 

VoIP stands for Voice over Internet Protocol. Quite simply, VoIP turns your voice into a digital signal and transmits it via the internet. But there is more to it than just that. A VoIP, cloud-based business telephone solution can do so much more for you than an ordinary phone line or other programmes with voice capability. Here are a few reasons VoIP just makes more sense for your business. 

Euphoria Telecom is proud to announce an ongoing partnership with the fantastic team at TokaiMTB, who have recently revamped the much-loved network of trails in the Tokai Mountain Bike Park, located on the outskirts of Cape Town. 

Switching to a VoIP, cloud-based business telephone solution makes business sense for quite a few reasons. And as 2020 draws to a close, Euphoria Telecom is making the switch even more worthwhile with its Call Buster year-end savings special.

Feature focus: security and access control

Use the combined power of Euphoria Telecom and Freshdesk to boost your customer service, simply and seamlessly. Read more here

Euphoria Telecom‘s call centre solution prioritises rich, relevant data reporting.

If you have more than one branch in your business, making inter-branch calls can get expensive and time-consuming. With Euphoria’s Multi-Branch Functionality, you can minimise those costs and maximise time-saving convenience in so many ways.

A PABX (Private Automatic Branch Exchange) system is a privately-run telephone network that is used to manage incoming and outgoing phone calls and to communicate internally via extensions on the same network. 

A Voice over Internet Protocol (VoIP), cloud-based business telephone solution could change the way you work from home – and for the better. It isn’t just big businesses that benefit from moving to the cloud. Here’s why it makes sense to bring it into your home-based business, too. 

Everybody’s talking about Voice over Internet Protocol (VoIP). But what does it mean? Cloud-based VoIP PABX (Private Automatic Branch Exchange) systems are the modern equivalent of the telephone switchboard. But they do so much more. To help demystify the concept, here are a few examples of how cloud-based VoIP solutions have completely changed the telephony game. 

Simply put, Voice over Internet Protocol (VoIP) allows users to make calls over the internet. But there is more to it than just two-way conversations. 

Thanks to the ubiquity of mobile phones, landlines or desk phones have become a little retro, even uncool. They’re still an essential for most businesses, though. And with a dash of mobility added in, they can reach beyond the office, to become an indispensable part of your remote working toolkit.

Soft phones and desk phones have their place, but if you really want a flexible calling tool what you want is a browser phone.

Your receptionist is the ‘face’ of the organisation. And this is true whether it’s at your office, or on your telephone line. Your receptionist is a critical first step in your customer experience, and needs to be efficient, professional, and engaged.

A PABX is a private automatic branch exchange. In analogue terms, this is a box that sits at your reception desk, receiving calls from the outside world and directing them throughout your office, and in turn taking calls you make out into the broader telephone network. 

The world of work has undergone dramatic changes in 2020. For many companies, at least some of that change will be permanent, with at least part of the workforce working remotely some or all of the time. 

The number of employees who work from home is expected to increase substantially in South Africa following the COVID-19 lockdown.

The COVID-19 coronavirus lockdown has forced many companies to send some, if not all, of their workforces home. For companies running call centres, this has both upsides and downsides.