On 1 July, the grace period for compliance with the Protection of Personal Information Act (POPIA) will come to an end.

In the latest budget speech, Finance Minister Tito Mboweni announced there would be no tax increases for companies this year.

This should provide a measure of relief to some local businesses. But what else can companies do to manage their costs and work more efficiently?

Unified Communications as a Service (UCaaS) provider Zoom launched Zoom Phone in South Africa last year, having launched it in 2019 in limited markets. Following on from the launch of Skype for Business in 2015, and Microsoft Teams Calling in 2018, this is the latest in a series of forays by video conferencing and messaging service providers into the business telephony space.

As digital transformation sweeps the globe, Euphoria’s hosted PBX for municipalities can support local governments to keep communication pipelines up to date. In a strained economy, cost saving is also a major priority at every level of government. Euphoria Telecom offers a more affordable and effective cloud-hosted telephone solution that can keep municipalities ahead in their districts.

“We had noticed an almost immediate saving of almost up to 50% and that it goes a long way in real estate,” Graham Ross, GM, Just Property Western Cape.

With healthcare providers under immense strain during the COVID-19 pandemic, effective communication and emergency contact systems at hospitals and clinics are crucial. The VoIP, cloud-hosted PBX for hospitals from Euphoria Telecom offers a versatile communication solution that is both effective and affordable in the healthcare environment. 

What if your call centers remote working capability is slacking off? During these challenging economic times, you definitely do not have the time or money to waste on a poorly managed team! Remote working has necessitated close monitoring – accountability is key and your agents need a structured environment to thrive in. Non-productivity and inefficiency waste time and money.

Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. This video is for the ladies. If you’re looking for tips on how to tackle Vasbyt as a beginner rider then you’ve come to the right place. 

Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video advanced riders will get 5 tips on how to get the most out of this epic trail. 

Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video beginner riders will find some easy-to-follow advice on how to get the most out of this epic trail.

Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video Myles Kelsey of Bike Network, Skills Coach Joanna Dobinson and Euphoria CEO John Woollam enjoy an epic full-speed ride down Vasbyt. For more info on Euphoria’s sponsorship of Vasbyt watch our Overview video here https://youtu.be/gXV4Yvw827s

Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video we provide an overview of the story of Vasbyt from its community origins 20 years ago through to its refurbishment in 2019, made possible through Euphoria’s ongoing partnership with the amazing team at TokaiMTB.

VoIP, cloud-based contact centre technology is not just for contact centres. It makes business sense for other companies, too. If you have employees that make or receive a lot of calls, your company should investigate the benefits that Euphoria Telecom’s cloud-based contact centre solutions offer.

On-premise IP PBX
An on-premise PBX system operates using a server on the company premises. Usually, this type of system is used by larger companies which may have strict security protocols in place. And maintenance is the responsibility of the company. That means an on-site team is often needed to maintain the server, conduct ongoing upgrades and provide support to employees. Read More

VoIP Private Branch Exchange (PBX) business phone systems come in two variations. You can choose between a cloud-hosted PBX system or an on-premises PBX. There are a few key differences between the two. Here are a few things to consider when weighing up the choice of cloud PBX vs on-premise PBX.

If you’re a mountain bike enthusiast and live in South Africa, you’re spoilt for choice when it comes to exciting trails. To narrow down your selection, here are five of the country’s top trails.

When choosing the right PBX (Private Branch Exchange) telephone system for your business, there is generally a choice of two options: a cloud-based (hosted), VoIP PBX or an on-premise PBX. But what is the difference between the two and how do you choose? As digital communication continues to evolve during the pandemic, a standout winner is emerging.  

Want to know the benefits of using a Hosted PBX systems for hotels? The hotel and accommodation industry is beginning to return to normal following lockdown restrictions. And as bookings pick up, effective communication tools are vital. VoIP, cloud-based business phone solutions can serve both the hotel and its guests with a host of features that create a seamless communication experience, end-to-end. 

VoIP or Voice over Internet Protocol systems are fast becoming the top business phone solution of choice for companies all over the world. There are marked differences between VoIP, cloud-based PABX systems and normal landlines that make VoIP a clear winner in terms of features, functionality and ease of use. Here’s why VoIP is taking over the business communication landscape. 

VoIP stands for Voice over Internet Protocol. Quite simply, VoIP turns your voice into a digital signal and transmits it via the internet. But there is more to it than just that. A VoIP, cloud-based business telephone solution can do so much more for you than an ordinary phone line or other programmes with voice capability. Here are a few reasons VoIP just makes more sense for your business. 

Euphoria Telecom is proud to announce an ongoing partnership with the fantastic team at TokaiMTB, who have recently revamped the much-loved network of trails in the Tokai Mountain Bike Park, located on the outskirts of Cape Town. 

Switching to a VoIP, cloud-based business telephone solution makes business sense for quite a few reasons. And as 2020 draws to a close, Euphoria Telecom is making the switch even more worthwhile with its Call Buster year-end savings special.

Feature focus: security and access control

Use the combined power of Euphoria Telecom and Freshdesk to boost your customer service, simply and seamlessly. Read more here

Euphoria Telecom‘s call centre solution prioritises rich, relevant data reporting.

If you have more than one branch in your business, making inter-branch calls can get expensive and time-consuming. With Euphoria’s Multi-Branch Functionality, you can minimise those costs and maximise time-saving convenience in so many ways.

A PABX (Private Automatic Branch Exchange) system is a privately-run telephone network that is used to manage incoming and outgoing phone calls and to communicate internally via extensions on the same network. 

A Voice over Internet Protocol (VoIP), cloud-based business telephone solution could change the way you work from home – and for the better. It isn’t just big businesses that benefit from moving to the cloud. Here’s why it makes sense to bring it into your home-based business, too. 

Everybody’s talking about Voice over Internet Protocol (VoIP). But what does it mean? Cloud-based VoIP PABX (Private Automatic Branch Exchange) systems are the modern equivalent of the telephone switchboard. But they do so much more. To help demystify the concept, here are a few examples of how cloud-based VoIP solutions have completely changed the telephony game. 

Simply put, Voice over Internet Protocol (VoIP) allows users to make calls over the internet. But there is more to it than just two-way conversations.