Euphoria Telecom’s full-service VoIP, cloud-hosted business telephony platform is now integrated with Microsoft Teams, Freshworks’ digital ticketing solution Freshdesk, Zoho CRM and Zendesk.
Read MoreEuphoria Telecom’s full-service VoIP, cloud-hosted business telephony platform has added another valuable Customer Relationship Management (CRM) tool to its integrated third-party software offerings.
Read MoreReceptionists often do far more than answer phones. They are the frontline voices and faces of the companies they represent.
Read MoreEuphoria Telecom is a family-oriented business. We know there’s more to life than work, and we believe in investing in and supporting the communities we work in and with.
Read MoreEuphoria Telecom has officially added Microsoft Teams integration to its full-service VoIP, cloud-hosted business telephony platform.
Read MoreRegulations to enable businesses to port non-geographic numbers were proclaimed by the Independent Communications Authority of South Africa (ICASA) recently.
Read MoreAnyone who wasn’t on board for the great tech boom in 2020 and 2021 would almost certainly have found themselves regretting their choices, as digital transformation continues to gain momentum in 2022. But “experience is everything” in the year ahead.
Read MoreEuphoria Telecom is a South African company on a mission to change the perceptions of what telephony solutions can do for your business.
Read MoreEuphoria Telecom is a family-oriented business. We know there’s more to life than work, and we believe in investing in and supporting the communities we work in and with.
Read MoreBlack Friday is one of the most anticipated dates in the annual retail calendar.
And rightly so, with bargains galore on offer from luxury goods to basic necessities.
Read MoreRetailers are hoping this festive season will help them recover from the ups and downs of the past 18 months. Customer service remains a critical aspect of achieving that. As Forbes recently noted, “Customer service, customer feedback and meeting customers’ expectations continue to be a key focus for retailers.”
Read MoreSMEs are considered to be the growth engine of South Africa’s economy, providing employment for millions and contributing significantly to the country’s gross domestic product.
Read MoreGet to know one of the trail builders who keep the Tokai MTB Park in Cape Town running
Read MoreEuphoria Telecom has officially added Zendesk integration to its full-service VoIP, cloud-hosted business telephony platform. This enhances customer service capabilities for business using Zendesk’s CRM software platforms.
Read MoreCheckout this 4000km comparison test and review compiled by Myles Kelsey and Bike Network and proudly sponsored by Euphoria Telecom.
Read MoreOn 1 July, the Protection of Personal Information Act (POPIA) came into full effect.
Read MoreStarting a business is really tough, running a business is even harder. Having a phone system that works is what differentiates you and allows you to survive.
Read MoreOn 1 July, the grace period for compliance with the Protection of Personal Information Act (POPIA) will come to an end.
Read MoreIn the latest budget speech, Finance Minister Tito Mboweni announced there would be no tax increases for companies this year.
This should provide a measure of relief to some local businesses. But what else can companies do to manage their costs and work more efficiently?
Read MoreUnified Communications as a Service (UCaaS) provider Zoom launched Zoom Phone in South Africa last year, having launched it in 2019 in limited markets. Following on from the launch of Skype for Business in 2015, and Microsoft Teams Calling in 2018, this is the latest in a series of forays by video conferencing and messaging service providers into the business telephony space.
Read MoreAs digital transformation sweeps the globe, Euphoria’s hosted PBX for municipalities can support local governments to keep communication pipelines up to date. In a strained economy, cost saving is also a major priority at every level of government. Euphoria Telecom offers a more affordable and effective cloud-hosted telephone solution that can keep municipalities ahead in their districts.
Read More“We had noticed an almost immediate saving of almost up to 50% and that it goes a long way in real estate,” Graham Ross, GM, Just Property Western Cape.
Read MoreWith healthcare providers under immense strain during the COVID-19 pandemic, effective communication and emergency contact systems at hospitals and clinics are crucial. The VoIP, cloud-hosted PBX for hospitals from Euphoria Telecom offers a versatile communication solution that is both effective and affordable in the healthcare environment.
Read MoreWhat if your call centers remote working capability is slacking off? During these challenging economic times, you definitely do not have the time or money to waste on a poorly managed team! Remote working has necessitated close monitoring – accountability is key and your agents need a structured environment to thrive in. Non-productivity and inefficiency waste time and money.
Read MoreEuphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. This video is for the ladies. If you’re looking for tips on how to tackle Vasbyt as a beginner rider then you’ve come to the right place.
Read MoreEuphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video advanced riders will get 5 tips on how to get the most out of this epic trail.
Read MoreEuphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video beginner riders will find some easy-to-follow advice on how to get the most out of this epic trail.
Read MoreEuphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video Myles Kelsey of Bike Network, Skills Coach Joanna Dobinson and Euphoria CEO John Woollam enjoy an epic full-speed ride down Vasbyt. For more info on Euphoria’s sponsorship of Vasbyt watch our Overview video here https://youtu.be/gXV4Yvw827s
Read MoreEuphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video we provide an overview of the story of Vasbyt from its community origins 20 years ago through to its refurbishment in 2019, made possible through Euphoria’s ongoing partnership with the amazing team at TokaiMTB.
Read MoreVoIP, cloud-based contact centre technology is not just for contact centres. It makes business sense for other companies, too. If you have employees that make or receive a lot of calls, your company should investigate the benefits that Euphoria Telecom’s cloud-based contact centre solutions offer.
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