A PABX is a private automatic branch exchange. In analogue terms, this is a box that sits at your reception desk, receiving calls from the outside world and directing them throughout your office, and in turn taking calls you make out into the broader telephone network.
The world of work has undergone dramatic changes in 2020. For many companies, at least some of that change will be permanent, with at least part of the workforce working remotely some or all of the time.
The COVID-19 coronavirus lockdown has forced many companies to send some, if not all, of their workforces home. For companies running call centres, this has both upsides and downsides.
Coronavirus is disrupting business operations across the world. Keeping their employees safe is a priority for businesses, but likewise, the business has to keep running.
Listen to Euphoria Telecom CEO John Woollam discussing Version 3 of its powerful Telephone Management System (TMS). Packed with useful features the new TMS is more than a phone system – it’s a comprehensive data analytics and workforce management tool that can help you take your business to the next level.Read More
