What is a Cloud PABX

What exactly is PABX? What is a Cloud PABX?

A Cloud PABX is a business phone system delivered as a hosted service.  It replaces the conventional business telephone equipment such as an onsite Telkom PABX or IP PBX  (Private Automatic Branch Exchange) and TMS (telephone management system) which are connected to analogue or digital lines that enable the placing and receiving of phone calls. Cloud PABX telephone systems have revolutionised the way businesses manage their voice communications, improving functionality, reducing costs and streamlining workflow. Read More

Ditch your business phone for Zoom or Teams

Should you ditch your business phone for Zoom or Teams?

Unified Communications as a Service (UCaaS) provider Zoom launched Zoom Phone in South Africa last year, having launched it in 2019 in limited markets. Following on from the launch of Skype for Business in 2015, and Microsoft Teams Calling in 2018, this is the latest in a series of forays by video conferencing and messaging service providers into the business telephony space.

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Hosted PBX for municipalities

Hosted PBX for municipalities – driving communication in local government

As digital transformation sweeps the globe, Euphoria’s hosted PBX for municipalities can support local governments to keep communication pipelines up to date. In a strained economy, cost saving is also a major priority at every level of government. Euphoria Telecom offers a more affordable and effective cloud-hosted telephone solution that can keep municipalities ahead in their districts.

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remote working capability

Your Call Centre Needs Remote Working Capability NOW!

What if your call centers remote working capability is slacking off? During these challenging economic times, you definitely do not have the time or money to waste on a poorly managed team! Remote working has necessitated close monitoring – accountability is key and your agents need a structured environment to thrive in. Non-productivity and inefficiency waste time and money.

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Euphoria Vasbyt Ladies

Euphoria Vasbyt: Ladies

Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. This video is for the ladies. If you’re looking for tips on how to tackle Vasbyt as a beginner rider then you’ve come to the right place. 

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Euphoria Vasbyt Advanced

Euphoria Vasbyt: Advanced

Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video advanced riders will get 5 tips on how to get the most out of this epic trail. 

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Euphoria Vasbyt for the advanced

Euphoria Vasbyt: Beginners

Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video beginner riders will find some easy-to-follow advice on how to get the most out of this epic trail.

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Vasbyt Euphoria

Euphoria Vasbyt: Flow

Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video Myles Kelsey of Bike Network, Skills Coach Joanna Dobinson and Euphoria CEO John Woollam enjoy an epic full-speed ride down Vasbyt. For more info on Euphoria’s sponsorship of Vasbyt watch our Overview video here https://youtu.be/gXV4Yvw827s

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Vasbyt Advanced Euphoria

Euphoria Vasbyt: Overview

Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this video we provide an overview of the story of Vasbyt from its community origins 20 years ago through to its refurbishment in 2019, made possible through Euphoria’s ongoing partnership with the amazing team at TokaiMTB.

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Different types of IP PBX and how they work

Different types of IP PBX and how they work

On-premise IP PBX
An on-premise PBX system operates using a server on the company premises. Usually, this type of system is used by larger companies which may have strict security protocols in place. And maintenance is the responsibility of the company. That means an on-site team is often needed to maintain the server, conduct ongoing upgrades and provide support to employees. Read More

Cloud PBX vs on-premises PBX

Cloud PBX vs on-premises PBX

VoIP Private Branch Exchange (PBX) business phone systems come in two variations. You can choose between a cloud-hosted PBX system or an on-premises PBX. There are a few key differences between the two. Here are a few things to consider when weighing up the choice of cloud PBX vs on-premise PBX.

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Euphoria Business Phone Solution

What makes VoIP different from landlines and internet chat programmes?

VoIP stands for Voice over Internet Protocol. Quite simply, VoIP turns your voice into a digital signal and transmits it via the internet. But there is more to it than just that. A VoIP, cloud-based business telephone solution can do so much more for you than an ordinary phone line or other programmes with voice capability. Here are a few reasons VoIP just makes more sense for your business. 

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