News, industry insights and more

Why should you get a VoIP system for your home office?
A Voice over Internet Protocol (VoIP), cloud-based business telephone solution could change the way you work from home – and for the better. It isn’t

Who is using VoIP and why?
Everybody’s talking about Voice over Internet Protocol (VoIP). But what does it mean? Cloud-based VoIP PABX (Private Automatic Branch Exchange) systems are the modern equivalent

Quick Tips on Choosing a VoIP Service Provider
Simply put, Voice over Internet Protocol (VoIP) allows users to make calls over the internet. But there is more to it than just two-way conversations.

How to take your deskphone with you, everywhere you go
Thanks to the ubiquity of mobile phones, landlines or desk phones have become a little retro, even uncool. They’re still an essential for most businesses,

Hardware-free and hassle free. You need a browser phone in your life, here’s why…
Soft phones and desk phones have their place, but if you really want a flexible calling tool what you want is a browser phone.

A digital receptionist – Improve your customer service from first call to last
Your receptionist is the ‘face’ of the organisation. And this is true whether it’s at your office, or on your telephone line. Your receptionist is

PABX 101: Phone Systems Explained
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Going remote is easy with a VoIP cloud-based PBX. Here’s what you need to know…
The world of work has undergone dramatic changes in 2020. For many companies, at least some of that change will be permanent, with at least

Working from home is here to stay – Experts
The number of employees who work from home is expected to increase substantially in South Africa following the COVID-19 lockdown.

How technology can help you get the best out of your remote call centre agents
The COVID-19 coronavirus lockdown has forced many companies to send some, if not all, of their workforces home. For companies running call centres, this has

Taking your business remote is simple, with the right business phone solution provider
Coronavirus is disrupting business operations across the world. Keeping their employees safe is a priority for businesses, but likewise, the business has to keep running.

It’s time to seriously investigate remote working for your workforce. Heres why.
Amidst fears of possible food shortages and the like, businesses are considering more urgent things – like who will answer the office phone if we
Radio Interview: Euphoria Telecom launches its new feature-rich Telephone Management System
Listen to Euphoria Telecom’s MD discussing Version 3 of its powerful Telephone Management System (TMS). Packed with useful features the new TMS is more than

Euphoria helps businesses save more than 50%
Affordable cloud technologies empower businesses to take control of costs without the heavy administration burden, says Euphoria Telecom’s MD.
Euphoria shares its success with all its staff through profit share initiative pay-outs
CAPE TOWN – Euphoria Telecom is sharing its massive success with its staff, the company launched a new company-wide profit share initiative last year and

Euphoria Telecom introduces company-wide profit share initiative
Euphoria Telecom launched a new company-wide profit share initiative last year, and the first pay-outs were made in July 2019.

Pitch & Pedal Sports Interview powered by Euphoria Telecom – Meet Tour de France team doctor Jarrad van Zuydam
Welcome to Pitch & Pedal’s first monthly interview. Probably the best part of my sporting life is that I feel really connected to it thanks

Pitch & Pedal: Golf Course Review – Royal Johannesburg and Kensington (East course)
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Euphoria Telecom is raising the bar in customer service excellence
Euphoria has changed the way telephone companies engage with customers and has set a new standard in delivering exceptional service. In an industry that has

Euphoria Telecom’s new smartphone app allows for remote connectivity
There is a radical shift towards a more distributed workforce as company staff are increasingly prioritising certain aspects of remote work, while management is also

Euphoria Telecom’s legacy of innovation is set to continue under new management
Newly appointed directors John Woollam and Nic Laschinger have taken over the management of Euphoria Telecom. With a fresh bolt of energy and drive, they

Here’s how you benefit when you collaborate with businesses with a sound company culture
Richard Branson famously said, “Create the kind of workplace and company culture that will attract great talent. If you hire brilliant people, they will make

New leadership to take Euphoria to new heights
Euphoria Telecom co-founders and visionaries, George Golding, Rafal Janik and Conrad de Wet, have appointed new leadership to help take the company to new heights.

New year brings new and improved technologies
Every year starts with excitement as many new tech trends and technologies emerge that are fast changing the way we work and interact with others.

Pitch & Pedal Equipment Feature powered by Euphoria Telecom: Garmin Fenix 5 Plus series
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Pitch & Pedal Cycle Race Feature powered by Euphoria Telecom: Wines2Whales
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Put your deskphone in your pocket with Euphoria’s new smartphone app
There is a radical shift toward a more distributed workforce as company staff are increasingly prioritising some aspect of remote work, while management are also

Kill the contract with Euphoria Telecom
Failure shouldn’t be something one thinks about when starting a new business but according to leading studies, one in five business start-ups close down within