News, industry insights and more
Euphoria Vasbyt: Flow
Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this
Euphoria Vasbyt: Overview
Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this
3 reasons every business can benefit from contact centre technology
VoIP, cloud-based contact centre technology is not just for contact centres. It makes business sense for other companies, too. If you have employees that make
Different types of IP PBX and how they work
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Cloud PBX vs on-premises PBX
VoIP Private Branch Exchange (PBX) business phone systems come in two variations. You can choose between a cloud-hosted PBX system or an on-premises PBX. There
SA’s 5 best mountain biking trails
If you’re a mountain bike enthusiast and live in South Africa, you’re spoilt for choice when it comes to exciting trails. To narrow down your
On-premise PBX vs hosted PBX systems – which is better for your business?
When choosing the right PBX (Private Branch Exchange) telephone system for your business, there is generally a choice of two options: a cloud-based (hosted), VoIP
Why hosted PBX systems work for hotels
Want to know the benefits of using a Hosted PBX systems for hotels? The hotel and accommodation industry is beginning to return to normal following
What are the benefits of using VoIP vs a normal phone service?
VoIP or Voice over Internet Protocol systems are fast becoming the top business phone solution of choice for companies all over the world. There are
What makes VoIP different from landlines and internet chat programmes?
VoIP stands for Voice over Internet Protocol. Quite simply, VoIP turns your voice into a digital signal and transmits it via the internet. But there
Euphoria Telecom + Vasbyt: A match made in mountain biking heaven
Euphoria Telecom is proud to announce an ongoing partnership with the fantastic team at TokaiMTB, who have recently revamped the much-loved network of trails in
Save in 2021 with cloud-based VoIP telephony from Euphoria Telecom
Switching to a VoIP, cloud-based business telephone solution makes business sense for quite a few reasons. And as 2020 draws to a close, Euphoria Telecom is making the
Access granted – Euphoria’s VoIP security and access control
Feature focus: security and access control
Euphoria Telecom boosts helpdesk functionality with Freshdesk integration
Use the combined power of Euphoria Telecom and Freshdesk to boost your customer service, simply and seamlessly. Read more here
Call centres – What reporting tools do you really need?
Euphoria Telecom‘s call centre solution prioritises rich, relevant data reporting.
Unify Your Business with Multi-Branch Features
If you have more than one branch in your business, making inter-branch calls can get expensive and time-consuming. With Euphoria’s Multi-Branch Functionality, you can minimise those costs
What is a PABX system and how does it work?
A PABX (Private Automatic Branch Exchange) system is a privately-run telephone network that is used to manage incoming and outgoing phone calls and to communicate
Why should you get a VoIP system for your home office?
A Voice over Internet Protocol (VoIP), cloud-based business telephone solution could change the way you work from home – and for the better. It isn’t
Who is using VoIP and why?
Everybody’s talking about Voice over Internet Protocol (VoIP). But what does it mean? Cloud-based VoIP PABX (Private Automatic Branch Exchange) systems are the modern equivalent
Quick Tips on Choosing a VoIP Service Provider
Simply put, Voice over Internet Protocol (VoIP) allows users to make calls over the internet. But there is more to it than just two-way conversations.
How to take your deskphone with you, everywhere you go
Thanks to the ubiquity of mobile phones, landlines or desk phones have become a little retro, even uncool. They’re still an essential for most businesses,
Hardware-free and hassle free. You need a browser phone in your life, here’s why…
Soft phones and desk phones have their place, but if you really want a flexible calling tool what you want is a browser phone.
A digital receptionist – Improve your customer service from first call to last
Your receptionist is the ‘face’ of the organisation. And this is true whether it’s at your office, or on your telephone line. Your receptionist is
PABX 101: Phone Systems Explained
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Going remote is easy with a VoIP cloud-based PBX. Here’s what you need to know…
The world of work has undergone dramatic changes in 2020. For many companies, at least some of that change will be permanent, with at least
Working from home is here to stay – Experts
The number of employees who work from home is expected to increase substantially in South Africa following the COVID-19 lockdown.
How technology can help you get the best out of your remote call centre agents
The COVID-19 coronavirus lockdown has forced many companies to send some, if not all, of their workforces home. For companies running call centres, this has
Taking your business remote is simple, with the right business phone solution provider
Coronavirus is disrupting business operations across the world. Keeping their employees safe is a priority for businesses, but likewise, the business has to keep running.
It’s time to seriously investigate remote working for your workforce. Heres why.
Amidst fears of possible food shortages and the like, businesses are considering more urgent things – like who will answer the office phone if we
Radio Interview: Euphoria Telecom launches its new feature-rich Telephone Management System
Listen to Euphoria Telecom CEO John Woollam discussing Version 3 of its powerful Telephone Management System (TMS). Packed with useful features the new TMS is