News, industry insights and more
Euphoria: Boosting Start-ups & Micro Biz
Starting a business is really tough, running a business is even harder. Having a phone system that works is what differentiates you and allows you
How POPIA will affect outbound contact centres
On 1 July, the grace period for compliance with the Protection of Personal Information Act (POPIA) will come to an end.
Great coffee, powered by the perfect PBX solution
“We were faced with the problem of the usual fixed lines and we just lucked onto Euphoria. And it solved that problem for us.”
What exactly is PABX? What is a Cloud PABX?
A Cloud PABX is a business phone system delivered as a hosted service. It replaces the conventional business telephone equipment such as an onsite Telkom
The budget speech – what does it mean for business? And how can you maximise your communications spend?
In the latest budget speech, Finance Minister Tito Mboweni announced there would be no tax increases for companies this year. This should provide a measure
Phone vs. Zoom/Teams: Biz Choice
Unified Communications as a Service (UCaaS) provider Zoom launched Zoom Phone in South Africa last year, having launched it in 2019 in limited markets. Following
Hosted PBX for municipalities – driving communication in local government
As digital transformation sweeps the globe, Euphoria’s hosted PBX for municipalities can support local governments to keep communication pipelines up to date. In a strained
Just Property Western Cape stays in touch with Euphoria
“We had noticed an almost immediate saving of almost up to 50% and that it goes a long way in real estate,” Graham Ross, GM,
Hosted PBX for hospitals – supporting healthcare during the pandemic
With healthcare providers under immense strain during the COVID-19 pandemic, effective communication and emergency contact systems at hospitals and clinics are crucial. The VoIP, cloud-hosted
Your Call Centre Needs Remote Working Capability NOW!
What if your call centers remote working capability is slacking off? During these challenging economic times, you definitely do not have the time or money
Euphoria Vasbyt: Ladies
Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. This video
Euphoria Vasbyt: Advanced
Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this
Euphoria Vasbyt: Beginners
Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this
Euphoria Vasbyt: Flow
Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this
Euphoria Vasbyt: Overview
Euphoria Telecom is proud to sponsor and maintain the ever-popular Vasbyt Trail in the beautifully revamped Tokai Mountain Bike Park in Cape Town. In this
3 reasons every business can benefit from contact centre technology
VoIP, cloud-based contact centre technology is not just for contact centres. It makes business sense for other companies, too. If you have employees that make
Different types of IP PBX and how they work
On-premise IP PBXAn on-premise PBX system operates using a server on the company premises. Usually, this type of system is used by larger companies which
Cloud PBX vs on-premises PBX
VoIP Private Branch Exchange (PBX) business phone systems come in two variations. You can choose between a cloud-hosted PBX system or an on-premises PBX. There
SA’s 5 best mountain biking trails
If you’re a mountain bike enthusiast and live in South Africa, you’re spoilt for choice when it comes to exciting trails. To narrow down your
On-premise PBX vs hosted PBX systems – which is better for your business?
When choosing the right PBX (Private Branch Exchange) telephone system for your business, there is generally a choice of two options: a cloud-based (hosted), VoIP
Why hosted PBX systems work for hotels
Want to know the benefits of using a Hosted PBX systems for hotels? The hotel and accommodation industry is beginning to return to normal following
What are the benefits of using VoIP vs a normal phone service?
VoIP or Voice over Internet Protocol systems are fast becoming the top business phone solution of choice for companies all over the world. There are
What makes VoIP different from landlines and internet chat programmes?
VoIP stands for Voice over Internet Protocol. Quite simply, VoIP turns your voice into a digital signal and transmits it via the internet. But there
Euphoria Telecom + Vasbyt: A match made in mountain biking heaven
Euphoria Telecom is proud to announce an ongoing partnership with the fantastic team at TokaiMTB, who have recently revamped the much-loved network of trails in
Save in 2021 with cloud-based VoIP telephony from Euphoria Telecom
Switching to a VoIP, cloud-based business telephone solution makes business sense for quite a few reasons. And as 2020 draws to a close, Euphoria Telecom is making the
Access granted – Euphoria’s VoIP security and access control
Feature focus: security and access control
Euphoria Telecom boosts helpdesk functionality with Freshdesk integration
Use the combined power of Euphoria Telecom and Freshdesk to boost your customer service, simply and seamlessly. Read more here
Call centres – What reporting tools do you really need?
Euphoria Telecom‘s call centre solution prioritises rich, relevant data reporting.
Unify Your Business with Multi-Branch Features
If you have more than one branch in your business, making inter-branch calls can get expensive and time-consuming. With Euphoria’s Multi-Branch Functionality, you can minimise those costs
What is a PABX system and how does it work?
A PABX (Private Automatic Branch Exchange) system is a privately-run telephone network that is used to manage incoming and outgoing phone calls and to communicate