Switch to SA's 5-star business phone system

Contract-free VoIP phone packages for companies and contact centres of all sizes

Call trends, agent performance and customer experience information at your fingertips.

 

Learn More

AI captures notes, next steps, summaries and action items.

Route calls based on custom phone menus.

Learn More

Training new call-centre staff has never been easier with Real Time Call Monitor. 

 

Learn More

Customize phone numbers, business hours, caller-ID, voicemail and more.

 

Learn More

Call trends, agent performance and customer experience information at your fingertips.

 

Learn More

AI captures notes, next steps, summaries and action items.

Route calls based on custom phone menus.

Learn More

Training new call-centre staff has never been easier with Real Time Call Monitor. 

 

Learn More

Trusted by 6000+ businesses across the country

Tap into the business-building power of the country’s most loved VoIP phone system

Business Phone Solution

A seamless cloud phone system across multiple devices

Contact Centre Solution

Deliver greater agent productivity and call center management

Trusted by industry leaders

Unmatched customer service

If youre part of our family (and all our customers are) you’ll get our full support every step of the way 24/7.

Business phone solutions for every industry

Optimize patient experiences

Optimize patient journey mapping, improve care delivery and maximize billing accuracy through predictive analytics and data integration.
  • Automated note taking and next action items to save doctors and nurses time
  • Securely records all interactions regardless of the mode of communication (call or meeting) for compliance and transparency
  • Automation of the data entry to EMR and HMR systems
  • AI-powered coaching tips to improve patient satisfaction
  • Capture trends such as most common reason for calls and referrals automatica

Improve debt collecting

Discover a dynamic debt collection telephony solution that will quickly make your team more effective and productive. Equip your agents with an all-in-one communication solution that is streamlined and simple to use. 

  • Real-Time Analytics: Data is power. Get in-depth call reporting to ensure better decision-making and agent performance. 
  • Integrations: work seamlessly with other communication platforms, dialers, and payment processors.
  • Compliance: Ensure adherence to legal regulations.
  • Security: Protect sensitive debtor information, adhering to data privacy regulations. 
  • Savings: Reduce costs by switching to a contact centre solution that offers you more, for less. 

Improve representative performance

Help reps handle calls more effectively and improve their overall skill set.
  • Records and transcribes calls, summarizes key points from customer interactions involving claims
  • Ensures better quality assurance and adherence to legal standards for compliance which helps with dispute resolution
  • AI-powered coaching tips provide guidance on how to handle calls more effectively
  • Automatically updates CRMs leading to enhanced visibility into customer interactions, more informed decision-making, stronger client relationships and reduces administrative overhead

Discover South Africa's leading business communication system

Happy with Euphoria? Refer us and get a Takealot voucher worth 1K!