Why Euphoria’s cost effective business phone solution will help your landscape company to bloom

South Africans love gardens. The country’s diverse landscape ensures that each region has something unique to offer, and the right landscaper can transform a simple backyard into a work of art.

The Western Cape boasts ten botanical gardens, including national landmarks like Kirstenbosch and the Karoo Desert. Johannesburg was constructed on grassland that is now one of the most extensive urban forests in the world, with over 10 million trees in its cities, parks, open spaces and suburbs. To maintain these environments, professionals are always in demand, and the South African landscaping industry is booming. In the demanding, labour-intensive landscaping industry, switching to a Voice over Internet Protocol (VoIP) business phone solution from Euphoria Telecom streamlines your communication pipeline and facilitates full mobile communication capability for your outbound teams. Plus, integrated customer service tools build better relationships with your customers.

Keep your business on the road

Your landscaping teams need to stay connected while on the job, and in many cases, they must notify clients when they are on their way or have arrived. Many businesses give their staff prepaid mobile phones to keep them connected. However, regular airtime refills can be costly. In addition, if your staff run out of airtime on the job, they cannot contact customers or the office. A hosted PBX business phone solution connects via multiple devices. A dedicated mobile app lets your team stay in touch with customers and the office on their cell phones. With its cloud PBX technology, Euphoria provides a single unified dial plan. As a result, staff who are out in the field and multi-office sites on the network can call each other regardless of their location in South Africa. And there is no charge for calls dialled within the company or between Euphoria customers.

Businesses with limited budgets can reduce call costs by paying a fixed per-minute or per-second rate and enjoy free nter-branch calls because all calls are made via the internet. Euphoria’s packages are also flexible enough for you to choose between a prepaid or postpaid option to make sure there are no surprises on your monthly bill. And there are no long-term subscriptions or contracts as there are with other providers.

Plant the seeds of success

A VoIP PABX solution from Euphoria Telecom integrates more than 200 features built for efficiency and service. All services are scalable, meaning you can add as many sites or extensions as you like. With no capital, resource, bandwidth or technical constraints, your phone system can grow with your business, whether you have 100, 1,000, or 100,000+ employees.

A full-service, cloud-hosted PABX system delivers more than just phone calls. The combination of Voice over Internet Protocol (VoIP) and cloud computing technology can link your phone, email and online video conferencing technology platforms in one place, so you always have every customer interaction at your fingertips.

Keep your business grounded

Euphoria’s Virtual Receptionist feature will ensure that no call ever goes unanswered again. This hands-free receptionist will greet every caller professionally and route their calls using simple, automated options or IVR (Interactive Voice Responses) based on the caller’s selection. Depending on the query an incoming caller needs to resolve – be it a service enquiry, payment query, or a scheduling question – the Virtual Receptionist can use automatic prompts to take the caller to a telephonic queueing system, allowing them to hold for a representative or request a call-back if no one is available.

Drive better business

Euphoria Telecom can help your business plough ahead with better customer service, affordable call rates and powerful digital features in the competitive landscaping business. The future of business communication is in the cloud. So, find a flexible solution for your garden or landscaping business today.